Customer Service Jobs in Lake Orion, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Birmingham, MI (12 miles from Lake Orion, MI)
- 10 days ago
- Birmingham, MI (12 miles from Lake Orion, MI)
- 10 days ago
Our agency specializes primarily in Meemic Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of...
Customer Service Representative
- Macomb, MI (18 miles from Lake Orion, MI)
- 5 hours ago
- Macomb, MI (18 miles from Lake Orion, MI)
- 5 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
service....
Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits
- Eastpointe, MI (24 miles from Lake Orion, MI)
- 1 day ago
- Eastpointe, MI (24 miles from Lake Orion, MI)
- 1 day ago
service....
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Warren, MI (20 miles from Lake Orion, MI)
- 1 day ago
- Warren, MI (20 miles from Lake Orion, MI)
- 1 day ago
service....
Rental Car Lot Customer Service Representative Full Time
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
service....
Car Rental Customer Service Rep Full Time - Great Hourly Rate - Employee Discounts
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
service....
Rental Car Customer Service Rep Full Time - Great Pay - Paid Training - Car Rental Discounts
- Eastpointe, MI (24 miles from Lake Orion, MI)
- 1 day ago
- Eastpointe, MI (24 miles from Lake Orion, MI)
- 1 day ago
service....
Customer Service Representative FT
- Warren, MI (20 miles from Lake Orion, MI)
- 1 day ago
- Warren, MI (20 miles from Lake Orion, MI)
- 1 day ago
service....
Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
- Hazel Park, MI (20 miles from Lake Orion, MI)
- 1 day ago
service....
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (15 miles from Lake Orion, MI)
- 3 days ago
- Southfield, MI (15 miles from Lake Orion, MI)
- 3 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
Customer Service Representative - Patient Registration
- Novi, MI (21 miles from Lake Orion, MI)
- 3 days ago
- Novi, MI (21 miles from Lake Orion, MI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
ADO Field Trainer/Customer Service Representative
- Macomb, MI (18 miles from Lake Orion, MI)
- 6 days ago
- Macomb, MI (18 miles from Lake Orion, MI)
- 6 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Claims Customer Service Representative
- Troy, MI (10 miles from Lake Orion, MI)
- 6 days ago
- Troy, MI (10 miles from Lake Orion, MI)
- 6 days ago
Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with Potential...
Customer Service Representative - Patient Registration
- Warren, MI (20 miles from Lake Orion, MI)
- 19 days ago
- Warren, MI (20 miles from Lake Orion, MI)
- 19 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Lake Orion, MI
Moving to Lake Orion, MI? Find some basic demographic data about Lake Orion, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lake Orion, MI
Highest Education Level
Customer Services in Lake Orion, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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