Customer Service Jobs in Howell, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition....
Retail Customer Service Associate
- Novi, MI (20 miles from Howell, MI)
- 16 days ago
- Novi, MI (20 miles from Howell, MI)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27300 Wixom Rd, Novi, MI 48374-1120...
Customer Service Representative - Patient Registration
- Novi, MI (20 miles from Howell, MI)
- 26 days ago
- Novi, MI (20 miles from Howell, MI)
- 26 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative-Front Desk
- Whitmore Lake, MI (12 miles from Howell, MI)
- 30+ days ago
- Whitmore Lake, MI (12 miles from Howell, MI)
- 30+ days ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
Customer Service Representative
- Whitmore Lake, MI (12 miles from Howell, MI)
- 60+ days ago
- Whitmore Lake, MI (12 miles from Howell, MI)
- 60+ days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (21 miles from Howell, MI)
- 90+ days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 90+ days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Demographic Data for Howell, MI
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Salary for Customer Service Jobs in Howell, MI
Highest Education Level
Customer Services in Howell, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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