Customer Service Jobs in Highland, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Birmingham, MI (20 miles from Highland, MI)
- 13 days ago
- Birmingham, MI (20 miles from Highland, MI)
- 13 days ago
Our agency specializes primarily in Meemic Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of...
Customer Service Representative
- Flint, MI (21 miles from Highland, MI)
- 3 days ago
- Flint, MI (21 miles from Highland, MI)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (18 miles from Highland, MI)
- 6 days ago
- Southfield, MI (18 miles from Highland, MI)
- 6 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
Customer Service Representative - Patient Registration
- Novi, MI (13 miles from Highland, MI)
- 6 days ago
- Novi, MI (13 miles from Highland, MI)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Claims Customer Service Representative
- Troy, MI (22 miles from Highland, MI)
- 9 days ago
- Troy, MI (22 miles from Highland, MI)
- 9 days ago
Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with Potential...
Customer Service Representative
- Howell, MI (17 miles from Highland, MI)
- 13 days ago
- Howell, MI (17 miles from Highland, MI)
- 13 days ago
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Customer Service Representative-Front Desk
- Whitmore Lake, MI (19 miles from Highland, MI)
- 18 days ago
- Whitmore Lake, MI (19 miles from Highland, MI)
- 18 days ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
- Canton, MI (23 miles from Highland, MI)
- 19 days ago
- Canton, MI (23 miles from Highland, MI)
- 19 days ago
Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...
Licensed Customer Service Representative - Canton, MI
- Canton, MI (23 miles from Highland, MI)
- 22 days ago
- Canton, MI (23 miles from Highland, MI)
- 22 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Retail Loss Prevention Customer Service Associate II
- Farmington Hills, MI (13 miles from Highland, MI)
- 27 days ago
- Farmington Hills, MI (13 miles from Highland, MI)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Whitmore Lake, MI (19 miles from Highland, MI)
- 29 days ago
- Whitmore Lake, MI (19 miles from Highland, MI)
- 29 days ago
Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Resolve customer complaints via phone, email, mail, or social media....
ADO Field Trainer/Customer Service Representative
- Grand Blanc, MI (18 miles from Highland, MI)
- 30+ days ago
- Grand Blanc, MI (18 miles from Highland, MI)
- 30+ days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Medical Equipment Customer Service Representative
- Livonia, MI (22 miles from Highland, MI)
- 45+ days ago
- Livonia, MI (22 miles from Highland, MI)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Pharmacy Customer Service Representative
- Southfield, MI (18 miles from Highland, MI)
- 45+ days ago
- Southfield, MI (18 miles from Highland, MI)
- 45+ days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Customer Service Representative
- Whitmore Lake, MI (19 miles from Highland, MI)
- 60+ days ago
- Whitmore Lake, MI (19 miles from Highland, MI)
- 60+ days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Demographic Data for Highland, MI
Moving to Highland, MI? Find some basic demographic data about Highland, MI below.
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Salary for Customer Service Jobs in Highland, MI
Highest Education Level
Customer Services in Highland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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