Customer Service Jobs in Haslett, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative (Michigan residents)
- Lansing, MI (9 miles from Haslett, MI)
- 16 hours ago
- Lansing, MI (9 miles from Haslett, MI)
- 16 hours ago
About the Role** **_Location: Remote_** **__** **_Michigan residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car dealerships...
Remote WorkCustomer Service Representative
- Lansing, MI (9 miles from Haslett, MI)
- 12 days ago
- Lansing, MI (9 miles from Haslett, MI)
- 12 days ago
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team....
Customer Service Representative (Part-Time)
- Lansing, MI (9 miles from Haslett, MI)
- 14 days ago
- Lansing, MI (9 miles from Haslett, MI)
- 14 days ago
Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team....
Customer Service Representative
- Lansing, MI (9 miles from Haslett, MI)
- 15 days ago
- Lansing, MI (9 miles from Haslett, MI)
- 15 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Saint Johns, MI (18 miles from Haslett, MI)
- 29 days ago
- Saint Johns, MI (18 miles from Haslett, MI)
- 29 days ago
Customer Service Representative Call Center & Customer Service $ 20 - $ 25 / Hour location_on Saint Johns, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Rep(01167) - 5645 S Cedar St
- Lansing, MI (9 miles from Haslett, MI)
- 90+ days ago
- Lansing, MI (9 miles from Haslett, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Haslett, MI
Moving to Haslett, MI? Find some basic demographic data about Haslett, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Haslett, MI
Highest Education Level
Customer Services in Haslett, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Cashier Skills
- Order Entry
- Conflict Resolution
- Store Management
- Wellness
- Written & Oral Communication
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »