Customer Service Jobs in Grandville, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Holland, MI (17 miles from Grandville, MI)
- 1 day ago
- Holland, MI (17 miles from Grandville, MI)
- 1 day ago
Customer Service Rep Dynamic Dies Holland, OH, USA 1 day ago Quick Job type Full-time Quick Job description Customer Service Rep Dynamic Dies in Holland, OH is looking to hire a full-time Customer Service...
Remote WorkRetail Customer Service Associate
- Holland, MI (17 miles from Grandville, MI)
- 2 days ago
- Holland, MI (17 miles from Grandville, MI)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2190 N Park Dr, Holland, MI 49424...
Licensed Insurance Service Representative - Grand Rapids
- Grand Rapids, MI (8 miles from Grandville, MI)
- 4 days ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 4 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (8 miles from Grandville, MI)
- 7 days ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 7 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Allegan, MI (24 miles from Grandville, MI)
- 13 days ago
- Allegan, MI (24 miles from Grandville, MI)
- 13 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Retail Loss Prevention Customer Service Associate I
- Grandville, MI
- 26 days ago
- Grandville, MI
- 26 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate I
- Grand Rapids, MI (8 miles from Grandville, MI)
- 26 days ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 26 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Branch Customer Service Rep - Grand Rapids, MI
- Grand Rapids, MI (8 miles from Grandville, MI)
- 45+ days ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 45+ days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative - FT
- Grand Rapids, MI (8 miles from Grandville, MI)
- 60+ days ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 60+ days ago
service....
Customer Service Rep(01253) - 264 N River Ave #20
- Holland, MI (17 miles from Grandville, MI)
- 90+ days ago
- Holland, MI (17 miles from Grandville, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01147) - 4038 Alpine Ave
- Comstock Park, MI (14 miles from Grandville, MI)
- 90+ days ago
- Comstock Park, MI (14 miles from Grandville, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Grandville, MI
Moving to Grandville, MI? Find some basic demographic data about Grandville, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grandville, MI
Highest Education Level
Customer Services in Grandville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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