Customer Service Jobs in Grand Rapids, MI

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1-3 of 3 Jobs

Arthur J. Gallagher & Co. - Grand Rapids, MI

Position Summary: The Customer Service Representative provides customer service to a variety of customers over the telephone....

8 days ago

Customer Service Representative Commercial Lines Insurance Anywhere In Fi

Zurich Insurance - Grand Rapids, MI

Performs a variety of commercial lines customer service duties for agents and clients.2....

12 days ago

Customer Service Representative- Grand Rapids MI

DAI Insurance - Grand Rapids, MI

Network in local community Requirements A Property & Casualty license is preferred but will train the right candidate. Possess an upbeat, positive and enthusiastic attitude....

15 days ago

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Demographic Data for Grand Rapids, MI

Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Grand Rapids, MI

Total Population

348,860

Number of Businesses

10,287

City Size

Large

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Grand Rapids, MI

This is the average annual salary for Customer Service jobs in Grand Rapids, MI as reported by the BLS.

$38,997

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Property and Casualty License

Highest Education Level

Customer Services in Grand Rapids, MI offer the following education background

Bachelor's Degree (33.3%)
High School or GED (24.0%)
Vocational or Certification (16.0%)
Associate's Degree (14.5%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Grand Rapids, MI

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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