1. Browse By Category
  2. All Insurance Jobs
  3. Customer Service
  4. Michigan
  5. Grand Rapids

Customer Service Jobs in Grand Rapids, MI

Search Customer Service Jobs

1-1 of 1 Jobs
Insurance Customer Service Representative
Grand Rapids, MI
Position Overview: Family owned, private insurance agency looking for a front desk customer service representative. This position includes receptionist and entry level insurance duties....
16 days ago

Demographic Data for Grand Rapids, MI

Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.

348,860
10,287
Large

Customer Service Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Grand Rapids, MI offer the following education background
  • Bachelor's Degree (33.1%)
  • High School or GED (24.2%)
  • Vocational or Certification (16.1%)
  • Associate's Degree (14.4%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Grand Rapids, MI
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

Salary for Customer Service jobs in Grand Rapids, MI

**Data source: Bureau of Labor Statistics

Customer Service Related Career Advice Articles

How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.