Customer Service Jobs in Grand Rapids, MI

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1-4 of 4 Jobs

Personal Lines Customer Service Representative

  • Brown & Brown Insurance
  • Grand Rapids, MI
  • 1 day ago

Property and Casualty License Computer skills and knowledge of Microsoft Office (word and excel) Flexible and able to handle multiple tasks Communication & Organizational skills Able to prioritize work...

Remote Work

Thats what we at Keyser think about how we work with our clients, especially our Personal Lines clients. At Keyser Insurance Group, an Acrisure Agency Partner, we love taking care of people....

Claims Customer Service Representative

  • Progressive Insurance
  • Grand Rapids, MI
  • 3 days ago

qualifications Two years of post-secondary education or higher Instead of the above, two years of relevant work experience Sales only\: Property & Casualty license; if you’re not already licensed,...

Remote Work

Customer Service Representative

  • Compass Insurance Agency
  • Grand Rapids, MI
  • 9 days ago

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues....

Demographic Data for Grand Rapids, MI

Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.


348,860
10,287
Large

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...


Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...


Salary for Customer Service Jobs in Grand Rapids, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Grand Rapids, MI offer the following education background
  • Bachelor's Degree (33.8%)
  • High School or GED (22.9%)
  • Vocational Degree or Certification (15.9%)
  • Associate's Degree (15.2%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (0.9%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Grand Rapids, MI
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

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