Customer Service Jobs in Grand Rapids, MI

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1-3 of 3 Jobs
Arthur J. Gallagher & Co. - Grand Rapids, MI
Position Summary: The Customer Service Representative provides customer service to a variety of customers over the telephone....
8 days ago
Zurich Insurance - Grand Rapids, MI
Performs a variety of commercial lines customer service duties for agents and clients.2....
12 days ago
DAI Insurance - Grand Rapids, MI
Network in local community Requirements A Property & Casualty license is preferred but will train the right candidate. Possess an upbeat, positive and enthusiastic attitude....
15 days ago

Demographic Data for Grand Rapids, MI

Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.


348,860
10,287
Large

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Grand Rapids, MI

This is the average annual salary for Customer Service jobs in Grand Rapids, MI as reported by the BLS.

$38,997

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Grand Rapids, MI offer the following education background
  • Bachelor's Degree (33.3%)
  • High School or GED (24.0%)
  • Vocational or Certification (16.0%)
  • Associate's Degree (14.5%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Grand Rapids, MI
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

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