Customer Service Jobs in Genesee, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Grand Blanc, MI (13 miles from Genesee, MI)
- 6 days ago
- Grand Blanc, MI (13 miles from Genesee, MI)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6160 S Saginaw Rd, Grand Blanc,...
Customer Service Representative - IDDM
- Grand Blanc, MI (13 miles from Genesee, MI)
- 27 days ago
- Grand Blanc, MI (13 miles from Genesee, MI)
- 27 days ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Customer Service Representative
- Davison, MI (6 miles from Genesee, MI)
- 45+ days ago
- Davison, MI (6 miles from Genesee, MI)
- 45+ days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
Demographic Data for Genesee, MI
Moving to Genesee, MI? Find some basic demographic data about Genesee, MI below.
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Salary for Customer Service Jobs in Genesee, MI
Highest Education Level
Customer Services in Genesee, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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