Customer Service Jobs in Fraser, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 26 Jobs

TJ Maxx Roseville Loss Prevention Customer Service Associate

  • Roseville, MI (2 miles from Fraser, MI)
  • 1 day ago
  • Roseville, MI (2 miles from Fraser, MI)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Patient Registration

  • Southfield, MI (17 miles from Fraser, MI)
  • 1 day ago
  • Southfield, MI (17 miles from Fraser, MI)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the Emergency Department....

Insurance Customer Service Representative

  • Sterling Heights, MI (6 miles from Fraser, MI)
  • 3 days ago
  • Sterling Heights, MI (6 miles from Fraser, MI)
  • 3 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative

  • Farmington Hills, MI (23 miles from Fraser, MI)
  • 6 days ago
  • Farmington Hills, MI (23 miles from Fraser, MI)
  • 6 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Uniformed Loss Prevention Customer Service Associate II

  • Detroit, MI (14 miles from Fraser, MI)
  • 13 days ago
  • Detroit, MI (14 miles from Fraser, MI)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medical Equipment Customer Service Representative

  • Livonia, MI (24 miles from Fraser, MI)
  • 19 days ago
  • Livonia, MI (24 miles from Fraser, MI)
  • 19 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Utica, MI (9 miles from Fraser, MI)
  • 23 days ago
  • Utica, MI (9 miles from Fraser, MI)
  • 23 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...

Retail Customer Service Associate

  • Madison Heights, MI (8 miles from Fraser, MI)
  • 23 days ago
  • Madison Heights, MI (8 miles from Fraser, MI)
  • 23 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...

Pharmacy Customer Service Representative

  • Southfield, MI (17 miles from Fraser, MI)
  • 26 days ago
  • Southfield, MI (17 miles from Fraser, MI)
  • 26 days ago

Experience: Minimum two years experience in a customer service position, preferably in a call center environment....

Retail Loss Prevention Uniformed Customer Service Associate

  • Dearborn Heights, MI (23 miles from Fraser, MI)
  • 26 days ago
  • Dearborn Heights, MI (23 miles from Fraser, MI)
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Credit Card Services)

  • Highland Park, MI (11 miles from Fraser, MI)
  • 30+ days ago
  • Highland Park, MI (11 miles from Fraser, MI)
  • 30+ days ago

OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....

Customer Service Representative (Banking Specialist)

  • Highland Park, MI (11 miles from Fraser, MI)
  • 30+ days ago
  • Highland Park, MI (11 miles from Fraser, MI)
  • 30+ days ago

Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...

Customer Service Associate

  • Detroit, MI (14 miles from Fraser, MI)
  • 30+ days ago
  • Detroit, MI (14 miles from Fraser, MI)
  • 30+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Insurance Customer Service Representative

  • Troy, MI (11 miles from Fraser, MI)
  • 30+ days ago
  • Troy, MI (11 miles from Fraser, MI)
  • 30+ days ago

MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...

Retail Customer Service Representative/Cashier

  • Madison Heights, MI (8 miles from Fraser, MI)
  • 45+ days ago
  • Madison Heights, MI (8 miles from Fraser, MI)
  • 45+ days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Demographic Data for Fraser, MI

Moving to Fraser, MI? Find some basic demographic data about Fraser, MI below.


Local
National
14,726
505
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Fraser, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fraser, MI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fraser, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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