Customer Service Jobs in Eastpointe, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Detroit, MI (10 miles from Eastpointe, MI)
- 8 hours ago
- Detroit, MI (10 miles from Eastpointe, MI)
- 8 hours ago
service....
Retail Loss Prevention Customer Service Associate II
- Farmington Hills, MI (23 miles from Eastpointe, MI)
- 16 hours ago
- Farmington Hills, MI (23 miles from Eastpointe, MI)
- 16 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Seasonal Customer Service Representative - Somerset Collection
- Troy, MI (14 miles from Eastpointe, MI)
- 17 hours ago
- Troy, MI (14 miles from Eastpointe, MI)
- 17 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Licensed Customer Service Representative - Grosse Pointe, MI
- Grosse Pointe, MI (5 miles from Eastpointe, MI)
- 2 days ago
- Grosse Pointe, MI (5 miles from Eastpointe, MI)
- 2 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
TJ Maxx Roseville Loss Prevention Customer Service Associate
- Roseville, MI (3 miles from Eastpointe, MI)
- 4 days ago
- Roseville, MI (3 miles from Eastpointe, MI)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration
- Southfield, MI (17 miles from Eastpointe, MI)
- 4 days ago
- Southfield, MI (17 miles from Eastpointe, MI)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the Emergency Department....
Insurance Customer Service Representative
- Sterling Heights, MI (9 miles from Eastpointe, MI)
- 6 days ago
- Sterling Heights, MI (9 miles from Eastpointe, MI)
- 6 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative - Dental
- Taylor, MI (23 miles from Eastpointe, MI)
- 8 days ago
- Taylor, MI (23 miles from Eastpointe, MI)
- 8 days ago
service....
Customer Service Representative
- Farmington Hills, MI (23 miles from Eastpointe, MI)
- 9 days ago
- Farmington Hills, MI (23 miles from Eastpointe, MI)
- 9 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Uniformed Loss Prevention Customer Service Associate II
- Detroit, MI (10 miles from Eastpointe, MI)
- 16 days ago
- Detroit, MI (10 miles from Eastpointe, MI)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Livonia, MI (22 miles from Eastpointe, MI)
- 22 days ago
- Livonia, MI (22 miles from Eastpointe, MI)
- 22 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Utica, MI (14 miles from Eastpointe, MI)
- 26 days ago
- Utica, MI (14 miles from Eastpointe, MI)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Retail Customer Service Associate
- Madison Heights, MI (8 miles from Eastpointe, MI)
- 26 days ago
- Madison Heights, MI (8 miles from Eastpointe, MI)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...
Pharmacy Customer Service Representative
- Southfield, MI (17 miles from Eastpointe, MI)
- 29 days ago
- Southfield, MI (17 miles from Eastpointe, MI)
- 29 days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Retail Loss Prevention Uniformed Customer Service Associate
- Dearborn Heights, MI (20 miles from Eastpointe, MI)
- 29 days ago
- Dearborn Heights, MI (20 miles from Eastpointe, MI)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Eastpointe, MI
Moving to Eastpointe, MI? Find some basic demographic data about Eastpointe, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Eastpointe, MI
Highest Education Level
Customer Services in Eastpointe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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