Customer Service Jobs in Eastpointe, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

CSR / Producer (Hybrid)

  • Birmingham, MI (14 miles from Eastpointe, MI)
  • 3 days ago
  • Birmingham, MI (14 miles from Eastpointe, MI)
  • 3 days ago

Our agency specializes primarily in Meemic Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of...

Customer Service Representative

  • Clinton Township, MI (6 miles from Eastpointe, MI)
  • 1 day ago
  • Clinton Township, MI (6 miles from Eastpointe, MI)
  • 1 day ago

Show more Last updated: 30+ days ago Promoted Customer Service Representative Circle K Warren, MI, US Full-time +1 Customer Service Representative.We want you to join our team as a Customer Service...

Remote Work

Retail Customer Service Associate

  • Utica, MI (14 miles from Eastpointe, MI)
  • 2 days ago
  • Utica, MI (14 miles from Eastpointe, MI)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...

Customer Service Representative - Patient Registration

  • Madison Heights, MI (8 miles from Eastpointe, MI)
  • 5 days ago
  • Madison Heights, MI (8 miles from Eastpointe, MI)
  • 5 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative (Banking Specialist)

  • Highland Park, MI (8 miles from Eastpointe, MI)
  • 5 days ago
  • Highland Park, MI (8 miles from Eastpointe, MI)
  • 5 days ago

Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...

Customer Service Representative

  • Detroit, MI (10 miles from Eastpointe, MI)
  • 7 days ago
  • Detroit, MI (10 miles from Eastpointe, MI)
  • 7 days ago

May help train entry level customer service specialists. QUALIFICATIONS : High School diploma or equivalent required. Ability to learn about a variety of products....

Customer Service Representative

  • Macomb, MI (14 miles from Eastpointe, MI)
  • 7 days ago
  • Macomb, MI (14 miles from Eastpointe, MI)
  • 7 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative - FT

  • Detroit, MI (10 miles from Eastpointe, MI)
  • 7 days ago
  • Detroit, MI (10 miles from Eastpointe, MI)
  • 7 days ago

service....

Customer Service Representative- Southfield, MI Hiring Event

  • Southfield, MI (17 miles from Eastpointe, MI)
  • 11 days ago
  • Southfield, MI (17 miles from Eastpointe, MI)
  • 11 days ago

Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....

Customer Service Representative - PT

  • Detroit, MI (10 miles from Eastpointe, MI)
  • 11 days ago
  • Detroit, MI (10 miles from Eastpointe, MI)
  • 11 days ago

service....

ADO Field Trainer/Customer Service Representative

  • Macomb, MI (14 miles from Eastpointe, MI)
  • 14 days ago
  • Macomb, MI (14 miles from Eastpointe, MI)
  • 14 days ago

OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...

Claims Customer Service Representative

  • Troy, MI (14 miles from Eastpointe, MI)
  • 14 days ago
  • Troy, MI (14 miles from Eastpointe, MI)
  • 14 days ago

Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with Potential...

Retail Loss Prevention Customer Service Associate II

  • Farmington Hills, MI (23 miles from Eastpointe, MI)
  • 30+ days ago
  • Farmington Hills, MI (23 miles from Eastpointe, MI)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Dental

  • Taylor, MI (23 miles from Eastpointe, MI)
  • 30+ days ago
  • Taylor, MI (23 miles from Eastpointe, MI)
  • 30+ days ago

service....

Medical Equipment Customer Service Representative

  • Livonia, MI (22 miles from Eastpointe, MI)
  • 45+ days ago
  • Livonia, MI (22 miles from Eastpointe, MI)
  • 45+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Eastpointe, MI

Moving to Eastpointe, MI? Find some basic demographic data about Eastpointe, MI below.


Local
National
34,244
453
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Eastpointe, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Eastpointe, MI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eastpointe, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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