Customer Service Jobs in Dundee, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Ypsilanti, MI (17 miles from Dundee, MI)
- 30+ days ago
- Ypsilanti, MI (17 miles from Dundee, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Northwood, OH (22 miles from Dundee, MI)
- 45+ days ago
- Northwood, OH (22 miles from Dundee, MI)
- 45+ days ago
Join our team for 2nd shift customer service roles at $20/hour, and enjoy great benefits while making a difference! Apply now!...
Customer Service Representative
- Toledo, OH (21 miles from Dundee, MI)
- 45+ days ago
- Toledo, OH (21 miles from Dundee, MI)
- 45+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (23 miles from Dundee, MI)
- 60+ days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 60+ days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Customer Service Representative
- Toledo, OH (21 miles from Dundee, MI)
- 60+ days ago
- Toledo, OH (21 miles from Dundee, MI)
- 60+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Clinton, MI (17 miles from Dundee, MI)
- 90+ days ago
- Clinton, MI (17 miles from Dundee, MI)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Dundee, MI
Moving to Dundee, MI? Find some basic demographic data about Dundee, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dundee, MI
Highest Education Level
Customer Services in Dundee, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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