Customer Service Jobs in Dundee, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Northwood, OH (22 miles from Dundee, MI)
- 14 hours ago
- Northwood, OH (22 miles from Dundee, MI)
- 14 hours ago
Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...
Customer Service Representative
- Toledo, OH (21 miles from Dundee, MI)
- 10 days ago
- Toledo, OH (21 miles from Dundee, MI)
- 10 days ago
Join Us & Lead the Future of Customer Service!...
Customer Service Representative
- Toledo, OH (21 miles from Dundee, MI)
- 12 days ago
- Toledo, OH (21 miles from Dundee, MI)
- 12 days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Ann Arbor, MI (23 miles from Dundee, MI)
- 22 days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 22 days ago
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (23 miles from Dundee, MI)
- 30+ days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 30+ days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Customer Service Representative
- Toledo, OH (21 miles from Dundee, MI)
- 30+ days ago
- Toledo, OH (21 miles from Dundee, MI)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
LP Customer Service Associate II
- Toledo, OH (21 miles from Dundee, MI)
- 60+ days ago
- Toledo, OH (21 miles from Dundee, MI)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Ann Arbor, MI (23 miles from Dundee, MI)
- 30+ days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 30+ days ago
Our client, a leading logistics company, is seeking a Linehaul Customer Service Rep to join their team....
Retail Customer Service Associate
- Ypsilanti, MI (17 miles from Dundee, MI)
- 30+ days ago
- Ypsilanti, MI (17 miles from Dundee, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Clinton, MI (17 miles from Dundee, MI)
- 60+ days ago
- Clinton, MI (17 miles from Dundee, MI)
- 60+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Dundee, MI
Moving to Dundee, MI? Find some basic demographic data about Dundee, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dundee, MI
Highest Education Level
Customer Services in Dundee, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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