Customer Service Jobs in Dimondale, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lansing, MI (8 miles from Dimondale, MI)
- 14 days ago
- Lansing, MI (8 miles from Dimondale, MI)
- 14 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retail Customer Service Associate
- Lansing, MI (8 miles from Dimondale, MI)
- 23 days ago
- Lansing, MI (8 miles from Dimondale, MI)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2925 Towne Centre Blvd, Lansing,...
Representative, Customer Service - Insurance Verification
- Lansing, MI (8 miles from Dimondale, MI)
- 30+ days ago
- Lansing, MI (8 miles from Dimondale, MI)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Bilingual Customer Service Representative I
- Mason, MI (10 miles from Dimondale, MI)
- 60+ days ago
- Mason, MI (10 miles from Dimondale, MI)
- 60+ days ago
Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...
Customer Service Rep(01293) - 328 Lansing St
- Lansing, MI (8 miles from Dimondale, MI)
- 90+ days ago
- Lansing, MI (8 miles from Dimondale, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01119) - 1105 E Grand Rive Ave
- East Lansing, MI (13 miles from Dimondale, MI)
- 90+ days ago
- East Lansing, MI (13 miles from Dimondale, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Dimondale, MI
Moving to Dimondale, MI? Find some basic demographic data about Dimondale, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dimondale, MI
Highest Education Level
Customer Services in Dimondale, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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