Customer Service Jobs in Clio, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
ADO Field Trainer/Customer Service Representative
- Grand Blanc, MI (17 miles from Clio, MI)
- 19 days ago
- Grand Blanc, MI (17 miles from Clio, MI)
- 19 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Customer Service Representative
- Davison, MI (13 miles from Clio, MI)
- 20 days ago
- Davison, MI (13 miles from Clio, MI)
- 20 days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI (19 miles from Clio, MI)
- 22 days ago
- Saginaw, MI (19 miles from Clio, MI)
- 22 days ago
Paid training helps you be completely comfortable and ready to provide excellent customer service. Pay Transparency This position starts at $12.50 per hour....
Retail Customer Service Associate
- Grand Blanc, MI (17 miles from Clio, MI)
- 30+ days ago
- Grand Blanc, MI (17 miles from Clio, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6160 S Saginaw Rd, Grand Blanc,...
Demographic Data for Clio, MI
Moving to Clio, MI? Find some basic demographic data about Clio, MI below.
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Salary for Customer Service Jobs in Clio, MI
Highest Education Level
Customer Services in Clio, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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