Customer Service Jobs in Clarkston, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Customer Service Representative

  • Novi, MI (18 miles from Clarkston, MI)
  • 2 days ago
  • Novi, MI (18 miles from Clarkston, MI)
  • 2 days ago

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....

Customer Service Representative

  • Novi, MI (18 miles from Clarkston, MI)
  • 4 days ago
  • Novi, MI (18 miles from Clarkston, MI)
  • 4 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Insurance Customer Service Representative

  • Troy, MI (15 miles from Clarkston, MI)
  • 6 days ago
  • Troy, MI (15 miles from Clarkston, MI)
  • 6 days ago

MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...

Summer Temp - Branch Customer Service Representative

  • Brighton, MI (19 miles from Clarkston, MI)
  • 7 days ago
  • Brighton, MI (19 miles from Clarkston, MI)
  • 7 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Representative - IDDM

  • Grand Blanc, MI (17 miles from Clarkston, MI)
  • 10 days ago
  • Grand Blanc, MI (17 miles from Clarkston, MI)
  • 10 days ago

Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....

Retail Customer Service Representative/Cashier

  • Madison Heights, MI (21 miles from Clarkston, MI)
  • 14 days ago
  • Madison Heights, MI (21 miles from Clarkston, MI)
  • 14 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Rep - Processing Faxes

  • Grand Blanc, MI (17 miles from Clarkston, MI)
  • 17 days ago
  • Grand Blanc, MI (17 miles from Clarkston, MI)
  • 17 days ago

Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....

Remote Work

Customer Service Representative

  • Auburn Hills, MI (8 miles from Clarkston, MI)
  • 26 days ago
  • Auburn Hills, MI (8 miles from Clarkston, MI)
  • 26 days ago

If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....

Customer Service Representative

  • Davison, MI (22 miles from Clarkston, MI)
  • 30+ days ago
  • Davison, MI (22 miles from Clarkston, MI)
  • 30+ days ago

Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...

Pharmacy Customer Service Associate

  • Livonia, MI (24 miles from Clarkston, MI)
  • 45+ days ago
  • Livonia, MI (24 miles from Clarkston, MI)
  • 45+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Livonia, MI (24 miles from Clarkston, MI)
  • 90+ days ago
  • Livonia, MI (24 miles from Clarkston, MI)
  • 90+ days ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Retail Customer Service Associate

  • Utica, MI (21 miles from Clarkston, MI)
  • 30+ days ago
  • Utica, MI (21 miles from Clarkston, MI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...

Receptionist and Customer Service Rep

  • Farmington Hills, MI (15 miles from Clarkston, MI)
  • 45+ days ago
  • Farmington Hills, MI (15 miles from Clarkston, MI)
  • 45+ days ago

Assist the customer service team. Essential Duties and Responsibilities Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly....

Customer Service Rep

  • Livonia, MI (24 miles from Clarkston, MI)
  • 60+ days ago
  • Livonia, MI (24 miles from Clarkston, MI)
  • 60+ days ago

Summary The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas....

Medical Equipment Customer Service Representative

  • Rochester Hills, MI (13 miles from Clarkston, MI)
  • 60+ days ago
  • Rochester Hills, MI (13 miles from Clarkston, MI)
  • 60+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Clarkston, MI

Moving to Clarkston, MI? Find some basic demographic data about Clarkston, MI below.


Local
National
48,713
1,063
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Clarkston, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Clarkston, MI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clarkston, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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