Customer Service Jobs in Chesterfield, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Licensed Customer Service Representative - Grosse Pointe, MI

  • Grosse Pointe, MI (21 miles from Chesterfield, MI)
  • 14 hours ago
  • Grosse Pointe, MI (21 miles from Chesterfield, MI)
  • 14 hours ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

TJ Maxx Roseville Loss Prevention Customer Service Associate

  • Roseville, MI (14 miles from Chesterfield, MI)
  • 3 days ago
  • Roseville, MI (14 miles from Chesterfield, MI)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Insurance Customer Service Representative

  • Sterling Heights, MI (16 miles from Chesterfield, MI)
  • 5 days ago
  • Sterling Heights, MI (16 miles from Chesterfield, MI)
  • 5 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative - Patient Registration

  • Madison Heights, MI (20 miles from Chesterfield, MI)
  • 21 days ago
  • Madison Heights, MI (20 miles from Chesterfield, MI)
  • 21 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Associate

  • Utica, MI (11 miles from Chesterfield, MI)
  • 25 days ago
  • Utica, MI (11 miles from Chesterfield, MI)
  • 25 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...

Retail Customer Service Associate

  • Madison Heights, MI (20 miles from Chesterfield, MI)
  • 25 days ago
  • Madison Heights, MI (20 miles from Chesterfield, MI)
  • 25 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...

Customer Service Representative (Credit Card Services)

  • Highland Park, MI (24 miles from Chesterfield, MI)
  • 30+ days ago
  • Highland Park, MI (24 miles from Chesterfield, MI)
  • 30+ days ago

OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....

Customer Service Representative (Banking Specialist)

  • Highland Park, MI (24 miles from Chesterfield, MI)
  • 30+ days ago
  • Highland Park, MI (24 miles from Chesterfield, MI)
  • 30+ days ago

Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...

Insurance Customer Service Representative

  • Troy, MI (19 miles from Chesterfield, MI)
  • 30+ days ago
  • Troy, MI (19 miles from Chesterfield, MI)
  • 30+ days ago

MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...

Customer Service Representative

  • Rochester Hills, MI (18 miles from Chesterfield, MI)
  • 45+ days ago
  • Rochester Hills, MI (18 miles from Chesterfield, MI)
  • 45+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Harper Woods, MI (18 miles from Chesterfield, MI)
  • 45+ days ago
  • Harper Woods, MI (18 miles from Chesterfield, MI)
  • 45+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Administrative/Customer Service Associate

  • Macomb, MI (6 miles from Chesterfield, MI)
  • 45+ days ago
  • Macomb, MI (6 miles from Chesterfield, MI)
  • 45+ days ago

**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...

Retail Loss Prevention Uniformed Customer Service Associate

  • Roseville, MI (14 miles from Chesterfield, MI)
  • 60+ days ago
  • Roseville, MI (14 miles from Chesterfield, MI)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Roseville, MI (14 miles from Chesterfield, MI)
  • 60+ days ago
  • Roseville, MI (14 miles from Chesterfield, MI)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Medical Equipment Customer Service Representative

  • Rochester Hills, MI (18 miles from Chesterfield, MI)
  • 90+ days ago
  • Rochester Hills, MI (18 miles from Chesterfield, MI)
  • 90+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Chesterfield, MI

Moving to Chesterfield, MI? Find some basic demographic data about Chesterfield, MI below.


Local
National
10,077,306
222,152

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Chesterfield, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Chesterfield, MI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chesterfield, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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