Customer Service Jobs in Caledonia, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Kentwood, MI (6 miles from Caledonia, MI)
- 19 days ago
- Kentwood, MI (6 miles from Caledonia, MI)
- 19 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative I
- Kentwood, MI (6 miles from Caledonia, MI)
- 30+ days ago
- Kentwood, MI (6 miles from Caledonia, MI)
- 30+ days ago
POSITION SUMMARY: Provides routine or standard customer service to internal or external customers....
Retail Customer Service Associate
- Comstock Park, MI (21 miles from Caledonia, MI)
- 45+ days ago
- Comstock Park, MI (21 miles from Caledonia, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3901 Alpine Ave Nw, Comstock Park...
Customer Service Representative
- Allegan, MI (23 miles from Caledonia, MI)
- 60+ days ago
- Allegan, MI (23 miles from Caledonia, MI)
- 60+ days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Inside Sales Customer Service Representative
- Hastings, MI (15 miles from Caledonia, MI)
- 60+ days ago
- Hastings, MI (15 miles from Caledonia, MI)
- 60+ days ago
Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....
Retail Loss Prevention Associate I
- Grandville, MI (13 miles from Caledonia, MI)
- 60+ days ago
- Grandville, MI (13 miles from Caledonia, MI)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate I
- Grand Rapids, MI (13 miles from Caledonia, MI)
- 60+ days ago
- Grand Rapids, MI (13 miles from Caledonia, MI)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - FT
- Grand Rapids, MI (13 miles from Caledonia, MI)
- 90+ days ago
- Grand Rapids, MI (13 miles from Caledonia, MI)
- 90+ days ago
service....
Customer Service Representative - Patient Registration
- Plainwell, MI (21 miles from Caledonia, MI)
- 90+ days ago
- Plainwell, MI (21 miles from Caledonia, MI)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Caledonia, MI
Moving to Caledonia, MI? Find some basic demographic data about Caledonia, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Caledonia, MI
Highest Education Level
Customer Services in Caledonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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