Customer Service Jobs in Byron Center, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate I
- Kentwood, MI (7 miles from Byron Center, MI)
- 2 days ago
- Kentwood, MI (7 miles from Byron Center, MI)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate I
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 3 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - PT
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 9 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 9 days ago
service....
Customer Service Representative
- Kentwood, MI (7 miles from Byron Center, MI)
- 12 days ago
- Kentwood, MI (7 miles from Byron Center, MI)
- 12 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Summer Temp - Branch Customer Service Representative - Grand Rapids
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 16 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 16 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Branch Customer Service Rep - Kentwood, MI
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 26 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 26 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I ' s or Branch Customer...
Branch Customer Service Rep - Kentwood, MI
- Kentwood, MI (7 miles from Byron Center, MI)
- 28 days ago
- Kentwood, MI (7 miles from Byron Center, MI)
- 28 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I s or Branch Customer...
Retail Customer Service Associate
- Holland, MI (19 miles from Byron Center, MI)
- 30+ days ago
- Holland, MI (19 miles from Byron Center, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2190 N Park Dr, Holland, MI 49424...
Customer Service Representative - Patient Registration
- Plainwell, MI (23 miles from Byron Center, MI)
- 30+ days ago
- Plainwell, MI (23 miles from Byron Center, MI)
- 30+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - FT
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 30+ days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 30+ days ago
service....
Customer Service Representative
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 45+ days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 45+ days ago
(AMS360) Valid Property & Casualty Insurance License....
Customer Service Representative
- Allegan, MI (19 miles from Byron Center, MI)
- 45+ days ago
- Allegan, MI (19 miles from Byron Center, MI)
- 45+ days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nations leading...
Customer Service Representative - Patient Registration
- Plainwell, MI (23 miles from Byron Center, MI)
- 60+ days ago
- Plainwell, MI (23 miles from Byron Center, MI)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Rep(01253) - 264 N River Ave #20
- Holland, MI (19 miles from Byron Center, MI)
- 90+ days ago
- Holland, MI (19 miles from Byron Center, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01147) - 4038 Alpine Ave
- Comstock Park, MI (19 miles from Byron Center, MI)
- 90+ days ago
- Comstock Park, MI (19 miles from Byron Center, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Byron Center, MI
Moving to Byron Center, MI? Find some basic demographic data about Byron Center, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Byron Center, MI
Highest Education Level
Customer Services in Byron Center, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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