Customer Service Jobs in Birmingham, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Our agency specializes primarily in Meemic Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of...
Licensed Insurance Customer Service
- Wixom, MI (17 miles from Birmingham, MI)
- 5 hours ago
- Wixom, MI (17 miles from Birmingham, MI)
- 5 hours ago
Must have an active Property and Casualty license and the ability to commute to our Wixom, MI location, this is an in-office position....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (6 miles from Birmingham, MI)
- 1 day ago
- Madison Heights, MI (6 miles from Birmingham, MI)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- Clinton Township, MI (15 miles from Birmingham, MI)
- 4 days ago
- Clinton Township, MI (15 miles from Birmingham, MI)
- 4 days ago
Show more Last updated: 30+ days ago Promoted Customer Service Representative Circle K Warren, MI, US Full-time +1 Customer Service Representative.We want you to join our team as a Customer Service...
Remote WorkRetail Customer Service Associate
- Utica, MI (13 miles from Birmingham, MI)
- 5 days ago
- Utica, MI (13 miles from Birmingham, MI)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Customer Service Representative - Patient Registration
- Madison Heights, MI (6 miles from Birmingham, MI)
- 8 days ago
- Madison Heights, MI (6 miles from Birmingham, MI)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (10 miles from Birmingham, MI)
- 8 days ago
- Highland Park, MI (10 miles from Birmingham, MI)
- 8 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Customer Service Representative
- Macomb, MI (17 miles from Birmingham, MI)
- 10 days ago
- Macomb, MI (17 miles from Birmingham, MI)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative - FT
- Detroit, MI (15 miles from Birmingham, MI)
- 10 days ago
- Detroit, MI (15 miles from Birmingham, MI)
- 10 days ago
service....
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (5 miles from Birmingham, MI)
- 14 days ago
- Southfield, MI (5 miles from Birmingham, MI)
- 14 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
Customer Service Representative - PT
- Detroit, MI (15 miles from Birmingham, MI)
- 14 days ago
- Detroit, MI (15 miles from Birmingham, MI)
- 14 days ago
service....
ADO Field Trainer/Customer Service Representative
- Macomb, MI (17 miles from Birmingham, MI)
- 17 days ago
- Macomb, MI (17 miles from Birmingham, MI)
- 17 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Claims Customer Service Representative
- Troy, MI (5 miles from Birmingham, MI)
- 17 days ago
- Troy, MI (5 miles from Birmingham, MI)
- 17 days ago
Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with Potential...
- Canton, MI (20 miles from Birmingham, MI)
- 27 days ago
- Canton, MI (20 miles from Birmingham, MI)
- 27 days ago
Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...
Licensed Customer Service Representative - Canton, MI
- Canton, MI (20 miles from Birmingham, MI)
- 30+ days ago
- Canton, MI (20 miles from Birmingham, MI)
- 30+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Birmingham, MI
Moving to Birmingham, MI? Find some basic demographic data about Birmingham, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Birmingham, MI
Highest Education Level
Customer Services in Birmingham, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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