Customer Service Jobs in Ann Arbor, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity
- Belleville, MI (20 miles from Ann Arbor, MI)
- 1 day ago
- Belleville, MI (20 miles from Ann Arbor, MI)
- 1 day ago
This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...
Customer Service Representative - Patient Registration
- Novi, MI (21 miles from Ann Arbor, MI)
- 3 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Howell, MI (21 miles from Ann Arbor, MI)
- 10 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 10 days ago
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Customer Service Representative-Front Desk
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 15 days ago
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 15 days ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
- Canton, MI (19 miles from Ann Arbor, MI)
- 16 days ago
- Canton, MI (19 miles from Ann Arbor, MI)
- 16 days ago
Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...
Customer Service Representative
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 26 days ago
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 26 days ago
Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Resolve customer complaints via phone, email, mail, or social media....
Retail Customer Service Associate
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 45+ days ago
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 45+ days ago
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 45+ days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Novi, MI (21 miles from Ann Arbor, MI)
- 60+ days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 60+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI
- 90+ days ago
- Ann Arbor, MI
- 90+ days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Customer Service Representative
- Clinton, MI (13 miles from Ann Arbor, MI)
- 90+ days ago
- Clinton, MI (13 miles from Ann Arbor, MI)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative Job
- Novi, MI (21 miles from Ann Arbor, MI)
- 90+ days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ann Arbor, MI
Highest Education Level
Customer Services in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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