Customer Service Jobs in Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.

Top hiring companies in your area for Customer Service positions

Required or preferred licenses and certifications for Customer Service positions.

The following top skills are often required or desired to land a Customer Service position

• Auto Insurance
• Bilingual
• Billing
• Business Correspondence
• Call Center Experience
• Claims
• Claims Handling
• Claims Management
• Claims Processing
• Commercial Insurance
• Communication Skills
• Complaint Resolution
• Computer Skills
• Cross Selling
• Customer Relations
• Customer Satisfaction
• Customer Service
• English
• Events
• Filing
• Financial Services
• Friendliness
• Handling
• Inbound
• Inbound/Outbound Calling
• Insurance Claims
• Keyboarding
• Management
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Military Background
• Multitasking
• One Call Resolution
• Organization
• Payment Processing
• People Oriented
• Personal Lines
• Problem Solving
• Professional Liability
• Property and Casualty Insurance
• Property Claims
• Regulations
• Resolution
• Sales
• Scheduling
• Service Sales
• Service Standards
• Software
• Spanish
• Staff Supervision
• Telephone Skills
• Time Management
• Training and Development
• Umbrella Insurance
• Underwriting
• Written Communication

Here are some other career titles that require similar skills

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.