Customer Service Jobs in Massachusetts

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1-15 of 32 Jobs
Small Business Service Bureau, Inc - Worcester, MA
SterlingBridge is looking for a Customer Service Representative - Administrative Support to work with our customers, external brokers and their clients....
1 day ago
Harborside Financial & Insurance - Weymouth, MA
options Save this Job Customer Service Representative - Property & Casualty Insurance In this role, you will: Manage rating (quoting), renewals and issuing insurance policies/documents Update client...
5 days ago
East Weymouth, MA
service experience in an insurance or financial services environment Must be detail oriented with the ability to prioritize and multi -task in a fast paced, frequently changing environment You will...
8 days ago
Franklin Professional Associates, Inc. - Athol, MA
Implements agency credit and collection policy in regard to agency-billed personal lines clients. Pre-qualifies and analyzes prospects lines coverage needs....
12 days ago
Wiersma Insurance - Whitinsville, MA
Requirements Property & Casualty License bonus. Licensing Assistance Available. Customer service experience required, insurance experience a plus!...
18 days ago
FIRST INDEMNITY INSURANCE AGENCY, INC - Lynn, MA
Property Casualty Insurance experience a plus, but will train the right candidate. Salary + Commission Incentive commensurate with experience....
22 days ago
Cluett Commercial Insurance Agency - Kingston, MA
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues....
22 days ago
Acrisure - Woburn, MA
Responsible for providing effective customer service with the ability to develop sound relationships with clients, underwritings & others....
23 days ago
MCI - Florida, MA
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
29 days ago
MCI - Beverly, MA
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for full-time customer service representatives to support inbound projects for a wide variety of clients....
29 days ago
Almanzar Insurance Services LLC - Haverhill, MA
Growing Insurance Agency is seeking a Bilingual Insurance Customer Service Representative to join our team!...
30+ days ago
MCI - Florida, MA
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk,...
30+ days ago
MCI - Florida, MA
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
30+ days ago
MCI - Florida, MA
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (PART-TIME) We are looking for part-time customer service agents to join our rapidly growing team!...
45+ days ago
MCI - Florida, MA
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (NIGHTS) We are looking for customer service agents to join our rapidly growing team on the night shift!...
45+ days ago

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


6,547,612
176,969

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
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Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...


Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...


Salary for Customer Service Jobs in Massachusetts

This is the average annual salary for Customer Service jobs in Massachusetts as reported by the BLS.

$45,801

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Massachusetts offer the following education background
  • Bachelor's Degree (33.4%)
  • High School or GED (23.6%)
  • Vocational Degree or Certification (16.0%)
  • Associate's Degree (14.7%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Massachusetts
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

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