Customer Service Jobs in Massachusetts

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1-15 of 19 Jobs
UnitedHealth Group Inc. - Marlborough, MA
service representative, customer service, csr, data entry, adjustments, phone support, work at home, work from home, wah, wfh, remote, telecommute, hiring immediately, #rpo >...
3 days ago
Watertown, MA
Active Property and Casualty License is preferred but will consider paying for classes and licensing....
3 days ago
UnitedHealth Group - Marlborough, MA
service representative, customer service, CSR, Data Entry, adjustments, phone support,work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #rpo...
4 days ago
UnitedHealth Group - Marlborough, MA
Keywords: billing, claims, medical claims, healthcare claims, office, UnitedHealth Group, Optum, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone...
Remote Work
6 days ago
Masiello Employment Services - Athol, MA
Do you have experience working in Customer Service? We have the job for you! We are working with a manufacturing client in Athol MA that is looking for a full-time Customer Service Associate....
7 days ago
Mass Markets - Florida, MA
POSITION OVERVIEW A Customer Service Representative III will respond to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications....
12 days ago
Randstad - Worcester, MA
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition....
12 days ago
Brown & Brown, INC. - Wakefield, MA
Job Summary Poole Professional, part of the Brown & Brown team, in Wakefield, MA is seeking a Customer Service Representative to join our team....
12 days ago
Anthony Cordeiro Insurance Agency - Fall River, MA
Desired Skills and Experience The successful Personal Lines Customer Service Representative candidate will be a positive, team player and appreciate a friendly work environment....
14 days ago
OneBeacon Insurance - Quincy, MA
Previous office and customer service experience required. Insurance license is not required....
14 days ago
Marsh & McLennan - Franklin, MA
you stand out: Bachelors degree Affordable Care Act (ACA) experience Prior experience in Medicare sales or commercial insurance sales Ability to successfully complete Americas Health Insurance Plan...
18 days ago
Southwick, MA
Small insurance office looking for full time CSR. Experience preferred but will train the right person. Answering phones, maintaining client relationships. Billing, paperwork, filing.
19 days ago
Berkshire Hathaway Specialty Insurance - Boston, MA
Property and Casualty License is preferred, but not required....
23 days ago
Plymouth Rock - Boston, MA
P&C license and/or prior personal lines experience are a plus....
30+ days ago
Small Business Service Bureau, Inc - Worcester, MA
SterlingBridge is looking for a Customer Service Representative - Administrative Support to work with our customers, external brokers and their clients....
30+ days ago

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...

Salary for Customer Service Jobs in Massachusetts

This is the average annual salary for Customer Service jobs in Massachusetts as reported by the BLS.


Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Massachusetts offer the following education background
  • Bachelor's Degree (33.3%)
  • High School or GED (23.8%)
  • Vocational or Certification (16.0%)
  • Associate's Degree (14.5%)
  • Master's Degree (7.7%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Massachusetts
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

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