Customer Service Jobs in Massachusetts

Search Customer Service Jobs

1-15 of 23 Jobs
Liberty Mutual - Somerville, MA
Under moderate supervision, serves as primary contact for support and service of commercial audits. Addresses questions and concerns from policyholders, agents, and business partners in an...
2 days ago
Amica Insurance - Raynham, MA
, claimants and vendors* Adjust losses for a variety of claims with the exception of bodily injury**Job Requirements:*** High school diploma or equivalent education required* Previous customer service...
5 days ago
BlueCross and BlueShield of Massachusetts - Hingham, MA
filing, account receivables, claims processing, etc....
5 days ago
Work At Home Vintage Experts LLC - Boston, MA
Candidates must have at least 15 most current years of Commercial and/or Personal Lines Property & Casualty insurance experience. To be considered for this opportunity, please APPLY NOW!...
Remote Work
Berxi, Part Of Berkshire Hathaway Specialty Insurance - Boston, MA
Property and Casualty License is preferred, but not required....
9 days ago
Technical Providers Incorporated - Worcester, MA
Recommended Skills Claim Processing Customer Service Finance Health Care Hardworking And Dedicated Apply to this job. Think you're the perfect candidate?...
11 days ago
Travelers - Springfield, MA
Resident Property and Casualty or Personal Lines Insurance License preferred. Previous customer service experience preferred....
13 days ago
Wakefield, MA
North Shore insurance agency seeks a customer service representative with experience dealing directly with clients in a professional environment....
16 days ago
MCI - Beverly, MA
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
18 days ago
MCI - Beverly, MA
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (PART-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
18 days ago
MCI - Florida, MA
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
18 days ago
MCI Military Recruitment - Boston, MA
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME)We are looking for full-time customer service representatives to support inbound projects for a wide variety of clients....
20 days ago
Rogers - Hyannis, MA
Youve been working in your agency for awhile now, doing a good job, but feeling like there could be more out there for you. Maybe youre frustrated by the lack of technology, resources, training,...
28 days ago
Small Business Service Bureau, Inc - Worcester, MA
SterlingBridge is looking for a Customer Service Representative - Administrative Support to work with our customers, external brokers and their clients....
30+ days ago
Mass General Brigham - Somerville, MA
All Customer Service staff have some responsibility to answer phone calls via an Automated Call Distribution (ACD) system....
30+ days ago

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


6,547,612
176,969

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...


Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...


Salary for Customer Service Jobs in Massachusetts

This is the average annual salary for Customer Service jobs in Massachusetts as reported by the BLS.

$45,801

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Massachusetts offer the following education background
  • Bachelor's Degree (33.6%)
  • High School or GED (23.3%)
  • Vocational Degree or Certification (15.9%)
  • Associate's Degree (14.9%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Massachusetts
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.