Claims Jobs in Massachusetts
A Claims Professional in the insurance industry is responsible for handling insurance claims filed by policyholders. Their role includes investigating the claim, determining the policyholder's coverage, negotiating settlements, and authorizing payments. They are often the main point of contact for clients during the claims process and will work closely with underwriters, brokers, and other insurance professionals. They may also provide recommendations for policy adjustments or present evidence in legal cases.
Claims Professionals should have excellent customer service skills, as well as strong analytical and problem-solving abilities. They should be familiar with insurance laws and regulations, and have a solid understanding of the specific types of insurance they work with. Some positions may require professional certifications such as the Chartered Property Casualty Underwriter (CPCU) or Associate in Claims (AIC). Prior to becoming a Claims Professional, a person might serve in roles such as Insurance Underwriter, Insurance Sales Agent, or Claims Adjuster Trainee.
- Liberty Mutual Insurance
- Boston, MA
- 12 hours ago
- Liberty Mutual Insurance
- Boston, MA
- 12 hours ago
claim, refers claims to the subrogation group or Special Investigations Unit as appropriate....
Hybrid Full Time
- Liberty Mutual Insurance
- Boston, MA
- 2 days ago
- Liberty Mutual Insurance
- Boston, MA
- 2 days ago
This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or...
In Person Full Time
- Liberty Mutual Insurance
- Boston, MA
- 4 days ago
- Liberty Mutual Insurance
- Boston, MA
- 4 days ago
Qualifications Solid understanding of General Liability and Business Auto claims handling techniques and a working knowledge of LMG Claims procedures and demonstrated the ability to communicate effectively...
In Person Full Time
Senior Technical Claims Specialist, Construction Complex
- Liberty Mutual Insurance
- Boston, MA
- 5 days ago
- Liberty Mutual Insurance
- Boston, MA
- 5 days ago
We're seeking an experienced claims professional who thrives on challenging, high-exposure commercial casualty matters arising from construction operations - including complex Commercial General Liability...
In Person Full Time
Senior Technical Claims Specialist, Rideshare Account
- Liberty Mutual Insurance
- Boston, MA
- 6 days ago
- Liberty Mutual Insurance
- Boston, MA
- 6 days ago
Qualifications Bachelor's degree and 5 to 7 years claims adjusting experience....
In Person Full Time
Claims Specialist - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster
- Liberty Mutual Insurance
- Boston, MA
- 6 days ago
- Liberty Mutual Insurance
- Boston, MA
- 6 days ago
claim, refers claims to the subrogation group or Special Investigations Unit as appropriate....
In Person Full Time
Claims Specialist - Bodily Injury Adjuster
- Liberty Mutual Insurance
- Boston, MA
- 7 days ago
- Liberty Mutual Insurance
- Boston, MA
- 7 days ago
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Experience in handling Bodily Injury Claims is required....
In Person Full Time
Senior Claims Specialist (Construction Liability Claims)
- Liberty Mutual Insurance
- Westborough, MA
- 12 days ago
- Liberty Mutual Insurance
- Westborough, MA
- 12 days ago
Independently manage moderate to high exposure claims involving Commercial General Liability policies including OCP, OCIP, CCIP and Self-Insured Retention programs....
In Person Full TimeSenior Claims Representative, PIP
- Plymouth Rock Assurance
- Boston, MA
- 9 hours ago
- Boston, MA
- 9 hours ago
consistently met Adhere to all privacy guidelines, laws, and regulations related to claims handling Collaborate effectively within a small team environment while maintaining strong customer service...
In PersonClaims Analyst- Leave & Disability July 7, 2026
- VOYA Financial Inc.
- Braintree, MA
- 22 hours ago
- Braintree, MA
- 22 hours ago
The Contributions You'll Make: Analyze and determine claim payments in an accurate and timely manner Claim decisions on non-complex disability claims Communicate clearly and professionally via phone...
In PersonClaims Specialist III, Auto & General Liability
- American International Group
- Boston, MA
- 22 hours ago
- Boston, MA
- 22 hours ago
Analyze and process general liability property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and...
In PersonComplex Claims Director- Auto and General Liability
- American International Group
- Boston, MA
- 1 day ago
- Boston, MA
- 1 day ago
Key Responsibilities Claim Handling & Strategy Independently manage a portfolio of complex auto and general liability claims....
In PersonPosition: Complex Claims Specialist: General Liability Reporting to: AVP - Team Manager Location: Atlanta, Boston, Chicago, Hartford, NYC or Scottsdale About the Hiscox Claims team: The US Claims team...
HybridAs a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident....
HybridPerform claim level detail validation and determine disputed records for payment review. Analyze suspect claims and ensure rebate eligibility and consistency of submitted data....
In PersonDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
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Salary for Claims Jobs in Massachusetts
Required or preferred licenses and certifications for Claims positions.
Highest Education Level
Claimss in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Claims position
- Subrogation
- Claims Adjusting
- I-CAR Certification
- Property Claims
- Claims Handling
- Bodily Injury
- General Liability
- Commercial Claims
- Property and Casualty Insurance
- Property Damage
- Commercial Insurance
- Special Investigative Unit
- Claims Management
- Total Loss
- Coverage Analysis
- Xactimate
- Property Insurance
- Auto Claims
- Symbility
- CCC One
- Audatex
- Professional Liability
- Litigation Management
- Umbrella Insurance
- Arbitration
- Medical Claims
- Underwriting
- Litigation
- Insurance Claims
- Claims
- Claims Processing
- Mediation
- Workers' Compensation
- Resolution
- File Management
- Estimating
- Referrals
- Reimbursement
- Decision Making
- Negotiation
- Military Background
- Written Communication
- Investigation
- High School Diploma
- Documentation
- Coaching
- Employee Development
- Reporting
- Policy Development
- Filing
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Staff Supervision
- Scheduling
- Customer Service
- Time Management
- Leadership
- Communication Skills
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