Customer Service Jobs in Worcester, MA

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Remote Senior Insurance Customer Service Professional

Randstad - Worcester, MA

Successful candidates MUST have an active Property and Casualty license or PL License....

Remote Work

13 days ago

Health Insurance Customer Service Representative

Small Business Service Bureau, Inc - Worcester, MA

This position requires top notch customer service skills, in depth knowledge of health insurance products, and an ability to problem solve during case management and submission....

90+ days ago

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Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Worcester, MA

Total Population

181,315

Number of Businesses

4,088

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer-Centric Innovation

Addressing the needs of your customers is the core factor of managing innovation successfully. Exactly this is the task of the first stages of an innovation project. In this course, you will learn...

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Worcester, MA offer the following education background

Bachelor's Degree (33.1%)
High School or GED (24.2%)
Vocational or Certification (16.1%)
Associate's Degree (14.4%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Worcester, MA

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

Salary for Customer Service jobs in Worcester, MA

**Data source: Bureau of Labor Statistics

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