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Customer Service Jobs in Worcester, MA

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1-8 of 8 Jobs
Senior Customer Service Representative - Remote in Marlborough, MA
UnitedHealth Group - Spencer, MA (9 miles from Worcester, MA)
Keywords: billing, claims, medical claims, healthcare claims, office, UnitedHealth Group, Optum, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone...
Remote Work
Direct Apply

9 hours ago
Senior Customer Service Representative - Remote in Marlborough, MA
UnitedHealth Group - Mendon, MA (17 miles from Worcester, MA)
Keywords: billing, claims, medical claims, healthcare claims, office, UnitedHealth Group, Optum, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone...
Remote Work
Direct Apply

9 hours ago
Senior Customer Service Representative - Remote in Marlborough, MA
UnitedHealth Group - North Uxbridge, MA (14 miles from Worcester, MA)
Keywords: billing, claims, medical claims, healthcare claims, office, UnitedHealth Group, Optum, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone...
Remote Work
Direct Apply

9 hours ago
Health Insurance Customer Service Representative
SterlingBridge - Worcester, MA
SterlingBridge is looking for a Customer Service Representative - Administrative Support to work with our customers, external brokers and their clients....
16 days ago
Senior Customer Service Representative - Remote in Marlborough, MA
UnitedHealth Group - Marlborough, MA (14 miles from Worcester, MA)
Keywords: billing, claims, medical claims, healthcare claims, office, UnitedHealth Group, Optum, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone...
Remote Work
Direct Apply

25 days ago
Senior Customer Service Representative - Remote in Marlborough, MA - 917705
UnitedHealth Group - Marlborough, MA (14 miles from Worcester, MA)
service representative, customer service, CSR, Data Entry, adjustments, phone support,work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, RPO...
Remote Work
25 days ago
Customer Service Representative
Worcester, MA
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition....
26 days ago
Customer Service Representative
Amica Mutual Insurance - Westborough, MA (9 miles from Worcester, MA)
Customer Service Representative Central Massachusetts Office 1 Research Dr., Westborough, MA 01581 Want to be there to help customers when they need us most? The feeling is mutual....
30+ days ago

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.

181,315
4,088
Medium/Lg

Customer Service Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
FutureLearn
Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...

Register to search for more online courses. >>>

Salary for Customer Service Jobs in Worcester, MA

This is the average annual salary for Customer Service jobs in Worcester, MA as reported by the BLS.

$45,801

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Worcester, MA offer the following education background
  • Bachelor's Degree (33.4%)
  • High School or GED (23.8%)
  • Vocational or Certification (16.0%)
  • Associate's Degree (14.5%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Worcester, MA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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