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Customer Service Jobs in Worcester, MA

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1-4 of 4 Jobs
Customer Service Representative
Randstad - Worcester, MA
Skills NEGOTIATIONS Investigations Customer Service Technical Claims Claims Processing Insurance Insurance Claim Processing Education Associates (required) Qualifications Years of experience: 0 years...
Remote Work
16 days ago
Customer Service Representative (A-Affordable Insurance)
Acrisure - Worcester, MA
Education and Experience: Associates degree or equivalent, preferred At least 3 years of customer service/call center experience, preferred Other Qualifications: Strong customer service skills Ability...
22 days ago
Customer Service Representative
Worcester, MA
Develops recognition of coverages, claim processing requirements, and related data processing systems....
24 days ago
Customer Service Representative
Amica Mutual Insurance - Westborough, MA (9 miles from Worcester, MA)
Customer Service Representative Central Massachusetts Office 1 Research Drive, Westborough, MA 01581 Want to work for a company where doing good is what we do?...
30+ days ago

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.

181,315
4,088
Medium/Lg

Customer Service Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
FutureLearn
Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...

Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Register to search for more online courses. >>>

Salary for Customer Service Jobs in Worcester, MA

This is the average annual salary for Customer Service jobs in Worcester, MA as reported by the BLS.

$45,801

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Worcester, MA offer the following education background
  • Bachelor's Degree (33.5%)
  • High School or GED (23.4%)
  • Vocational Degree or Certification (15.9%)
  • Associate's Degree (14.9%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Worcester, MA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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