Customer Service Jobs in Weymouth, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Inside Sales /Customer Service Representative
- Norton, MA (20 miles from Weymouth, MA)
- 1 day ago
- Norton, MA (20 miles from Weymouth, MA)
- 1 day ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Customer Service Representative
- Somerville, MA (14 miles from Weymouth, MA)
- 3 days ago
- Somerville, MA (14 miles from Weymouth, MA)
- 3 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative (REMOTE: 10:30am-7pmEDT)
- Waltham, MA (20 miles from Weymouth, MA)
- 4 days ago
- Waltham, MA (20 miles from Weymouth, MA)
- 4 days ago
necessary call center changes as result of customer feedback Ensure timely completion of non-phone tasks by agents such as board-check, filing, fax checking, and email claims Handle escalated customer...
Remote WorkCustomer Service Representative Patient Billing Solutions
- Somerville, MA (14 miles from Weymouth, MA)
- 8 days ago
- Somerville, MA (14 miles from Weymouth, MA)
- 8 days ago
service or collections in a health care setting strongly desired....
Customer Service Representative
- Dedham, MA (11 miles from Weymouth, MA)
- 8 days ago
- Dedham, MA (11 miles from Weymouth, MA)
- 8 days ago
Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....
Representative, Customer Service - Insurance Verification
- Boston, MA (11 miles from Weymouth, MA)
- 9 days ago
- Boston, MA (11 miles from Weymouth, MA)
- 9 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Associate, InMotion
- Boston, MA (11 miles from Weymouth, MA)
- 12 days ago
- Boston, MA (11 miles from Weymouth, MA)
- 12 days ago
The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Winchester, MA (19 miles from Weymouth, MA)
- 26 days ago
- Winchester, MA (19 miles from Weymouth, MA)
- 26 days ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Showroom Customer Service Representative
- Newton, MA (15 miles from Weymouth, MA)
- 28 days ago
- Newton, MA (15 miles from Weymouth, MA)
- 28 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Digital Customer Service Associate
- Everett, MA (14 miles from Weymouth, MA)
- 30+ days ago
- Everett, MA (14 miles from Weymouth, MA)
- 30+ days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Customer Service Representative
- Boston, MA (11 miles from Weymouth, MA)
- 30+ days ago
- Boston, MA (11 miles from Weymouth, MA)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 16 / Hour location_on Boston, Massachusettspass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Remote WorkCustomer Service Representative
- Mansfield, MA (19 miles from Weymouth, MA)
- 30+ days ago
- Mansfield, MA (19 miles from Weymouth, MA)
- 30+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Loss Prevention Customer Service Associate II
- Dorchester, MA (9 miles from Weymouth, MA)
- 30+ days ago
- Dorchester, MA (9 miles from Weymouth, MA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boston, MA (11 miles from Weymouth, MA)
- 30+ days ago
- Boston, MA (11 miles from Weymouth, MA)
- 30+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
LP Customer Service Associate I
- Raynham, MA (19 miles from Weymouth, MA)
- 30+ days ago
- Raynham, MA (19 miles from Weymouth, MA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Weymouth, MA
Moving to Weymouth, MA? Find some basic demographic data about Weymouth, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Weymouth, MA
Highest Education Level
Customer Services in Weymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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