Customer Service Jobs in Westborough, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- Plainville, MA (22 miles from Westborough, MA)
- 2 days ago
- Plainville, MA (22 miles from Westborough, MA)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Auburn, MA (13 miles from Westborough, MA)
- 11 days ago
- Auburn, MA (13 miles from Westborough, MA)
- 11 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Loss Prevention Customer Service Associate II
- Dedham, MA (21 miles from Westborough, MA)
- 12 days ago
- Dedham, MA (21 miles from Westborough, MA)
- 12 days ago
['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...
- Marlborough, MA (6 miles from Westborough, MA)
- 16 days ago
- Marlborough, MA (6 miles from Westborough, MA)
- 16 days ago
Randstad has partnered with a Manufacturer in Marlborough to assist with filling their open Customer Service opportunity....
Showroom Customer Service Representative
- Franklin, MA (16 miles from Westborough, MA)
- 17 days ago
- Franklin, MA (16 miles from Westborough, MA)
- 17 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Clerical/Admin - Customer Service Representative - Now Hiring
- Worcester, MA (9 miles from Westborough, MA)
- 20 days ago
- Worcester, MA (9 miles from Westborough, MA)
- 20 days ago
End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....
Interactive Customer Service Representative
- Spencer, MA (19 miles from Westborough, MA)
- 21 days ago
- Spencer, MA (19 miles from Westborough, MA)
- 21 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service through prompt handling of transactions via the ITM video teller system....
Customer Service Representative
- Norwood, MA (21 miles from Westborough, MA)
- 28 days ago
- Norwood, MA (21 miles from Westborough, MA)
- 28 days ago
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (6 miles from Westborough, MA)
- 30+ days ago
- Marlborough, MA (6 miles from Westborough, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Medical Customer Service Representative
- Southborough, MA (5 miles from Westborough, MA)
- 45+ days ago
- Southborough, MA (5 miles from Westborough, MA)
- 45+ days ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
- Framingham, MA (9 miles from Westborough, MA)
- 45+ days ago
- Framingham, MA (9 miles from Westborough, MA)
- 45+ days ago
** **Remote Customer Service Rep** **Company:** Global off-price retail leader **Benefits:** + **Flexible Schedule:** Mon-Fri, 5:00 PM - 9:00 PM EST + **Competitive Pay:** $22.68/hour + **Benefits Package...
Remote WorkMedical Equipment Customer Service Representative
- Southborough, MA (5 miles from Westborough, MA)
- 60+ days ago
- Southborough, MA (5 miles from Westborough, MA)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Westwood, MA (21 miles from Westborough, MA)
- 60+ days ago
- Westwood, MA (21 miles from Westborough, MA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Loss Prevention Customer Service Associate II
- Dedham, MA (21 miles from Westborough, MA)
- 90+ days ago
- Dedham, MA (21 miles from Westborough, MA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Natick, MA (13 miles from Westborough, MA)
- 90+ days ago
- Natick, MA (13 miles from Westborough, MA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Westborough, MA
Moving to Westborough, MA? Find some basic demographic data about Westborough, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westborough, MA
Highest Education Level
Customer Services in Westborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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