Customer Service Jobs in Wellesley, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Customer Service Representative
- Southborough, MA (11 miles from Wellesley, MA)
- 3 hours ago
- Southborough, MA (11 miles from Wellesley, MA)
- 3 hours ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
- Saugus, MA (17 miles from Wellesley, MA)
- 10 hours ago
- Saugus, MA (17 miles from Wellesley, MA)
- 10 hours ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Representative - Cashier
- Cambridge, MA (8 miles from Wellesley, MA)
- 1 day ago
- Cambridge, MA (8 miles from Wellesley, MA)
- 1 day ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Experienced Customer Service Rep
- Bellingham, MA (19 miles from Wellesley, MA)
- 1 day ago
- Bellingham, MA (19 miles from Wellesley, MA)
- 1 day ago
We are looking for Experienced Customer Service Representatives to help our client grow an enthusiastic and engaged team in Franklin, MA....
Customer Service Representative
- Melrose, MA (15 miles from Wellesley, MA)
- 4 days ago
- Melrose, MA (15 miles from Wellesley, MA)
- 4 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative - Behavioral Health (Monday-Friday 11:45AM-8:15PM EST)
- Salem, MA (23 miles from Wellesley, MA)
- 7 days ago
- Salem, MA (23 miles from Wellesley, MA)
- 7 days ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team....
Remote WorkCall Center Customer Service Representative (Temporary)
- Brockton, MA (19 miles from Wellesley, MA)
- 10 days ago
- Brockton, MA (19 miles from Wellesley, MA)
- 10 days ago
Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....
- Framingham, MA (8 miles from Wellesley, MA)
- 11 days ago
- Framingham, MA (8 miles from Wellesley, MA)
- 11 days ago
** **Remote Customer Service Rep** **Company:** Global off-price retail leader **Benefits:** + **Flexible Schedule:** Mon-Fri, 5:00 PM - 9:00 PM EST + **Competitive Pay:** $22.68/hour + **Benefits Package...
Remote Work- Framingham, MA (8 miles from Wellesley, MA)
- 11 days ago
- Framingham, MA (8 miles from Wellesley, MA)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Winchester, MA (11 miles from Wellesley, MA)
- 12 days ago
- Winchester, MA (11 miles from Wellesley, MA)
- 12 days ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Showroom Customer Service Representative
- Newton, MA (5 miles from Wellesley, MA)
- 15 days ago
- Newton, MA (5 miles from Wellesley, MA)
- 15 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - PT
- East Boston, MA (13 miles from Wellesley, MA)
- 15 days ago
- East Boston, MA (13 miles from Wellesley, MA)
- 15 days ago
service....
Medical Equipment Customer Service Representative
- Southborough, MA (11 miles from Wellesley, MA)
- 21 days ago
- Southborough, MA (11 miles from Wellesley, MA)
- 21 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (10 miles from Wellesley, MA)
- 21 days ago
- Medford, MA (10 miles from Wellesley, MA)
- 21 days ago
As the name suggests, your main priority is to provide great customer service....
Digital Customer Service Associate
- Everett, MA (13 miles from Wellesley, MA)
- 21 days ago
- Everett, MA (13 miles from Wellesley, MA)
- 21 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Demographic Data for Wellesley, MA
Moving to Wellesley, MA? Find some basic demographic data about Wellesley, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wellesley, MA
Highest Education Level
Customer Services in Wellesley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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