Customer Service Jobs in Webster, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- Lincoln, RI (22 miles from Webster, MA)
- 15 days ago
- Lincoln, RI (22 miles from Webster, MA)
- 15 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Medical Customer Service Representative
- Southborough, MA (24 miles from Webster, MA)
- 24 days ago
- Southborough, MA (24 miles from Webster, MA)
- 24 days ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
Medical Equipment Customer Service Representative
- Southborough, MA (24 miles from Webster, MA)
- 45+ days ago
- Southborough, MA (24 miles from Webster, MA)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative II
- Franklin, MA (22 miles from Webster, MA)
- 45+ days ago
- Franklin, MA (22 miles from Webster, MA)
- 45+ days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
Customer Service Rep (3072) - 947 W BOYLSTON ST Worcester MA 01607
- Worcester, MA (14 miles from Webster, MA)
- 90+ days ago
- Worcester, MA (14 miles from Webster, MA)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Entry Level Customer Service Representative- Smithfield, RI
- Smithfield, RI (19 miles from Webster, MA)
- 90+ days ago
- Smithfield, RI (19 miles from Webster, MA)
- 90+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Demographic Data for Webster, MA
Moving to Webster, MA? Find some basic demographic data about Webster, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Webster, MA
Highest Education Level
Customer Services in Webster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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