Customer Service Jobs in Uxbridge, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Seekonk, MA (22 miles from Uxbridge, MA)
- 18 hours ago
- Seekonk, MA (22 miles from Uxbridge, MA)
- 18 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Providence, RI (20 miles from Uxbridge, MA)
- 11 days ago
- Providence, RI (20 miles from Uxbridge, MA)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Worcester, MA (16 miles from Uxbridge, MA)
- 15 days ago
- Worcester, MA (16 miles from Uxbridge, MA)
- 15 days ago
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Customer Service Representative
- Westborough, MA (14 miles from Uxbridge, MA)
- 16 days ago
- Westborough, MA (14 miles from Uxbridge, MA)
- 16 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Associate Customer Service Representative
- Providence, RI (20 miles from Uxbridge, MA)
- 16 days ago
- Providence, RI (20 miles from Uxbridge, MA)
- 16 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Entry Level Customer Service Representative- Merrimack, NH
- Clinton, MA (24 miles from Uxbridge, MA)
- 18 days ago
- Clinton, MA (24 miles from Uxbridge, MA)
- 18 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Northborough, MA (18 miles from Uxbridge, MA)
- 18 days ago
- Northborough, MA (18 miles from Uxbridge, MA)
- 18 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (20 miles from Uxbridge, MA)
- 20 days ago
- Providence, RI (20 miles from Uxbridge, MA)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (16 miles from Uxbridge, MA)
- 22 days ago
- Plainville, MA (16 miles from Uxbridge, MA)
- 22 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Auburn, MA (13 miles from Uxbridge, MA)
- 30+ days ago
- Auburn, MA (13 miles from Uxbridge, MA)
- 30+ days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Showroom Customer Service Representative
- Franklin, MA (12 miles from Uxbridge, MA)
- 30+ days ago
- Franklin, MA (12 miles from Uxbridge, MA)
- 30+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
- East Providence, RI (22 miles from Uxbridge, MA)
- 30+ days ago
- East Providence, RI (22 miles from Uxbridge, MA)
- 30+ days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Clerical/Admin - Customer Service Representative - Now Hiring
- Worcester, MA (16 miles from Uxbridge, MA)
- 30+ days ago
- Worcester, MA (16 miles from Uxbridge, MA)
- 30+ days ago
End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....
Interactive Customer Service Representative
- Spencer, MA (21 miles from Uxbridge, MA)
- 30+ days ago
- Spencer, MA (21 miles from Uxbridge, MA)
- 30+ days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service through prompt handling of transactions via the ITM video teller system....
Customer Service Representative
- Norwood, MA (24 miles from Uxbridge, MA)
- 45+ days ago
- Norwood, MA (24 miles from Uxbridge, MA)
- 45+ days ago
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Demographic Data for Uxbridge, MA
Moving to Uxbridge, MA? Find some basic demographic data about Uxbridge, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Uxbridge, MA
Highest Education Level
Customer Services in Uxbridge, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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