Customer Service Jobs in Templeton, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Worcester, MA (23 miles from Templeton, MA)
- 5 days ago
- Worcester, MA (23 miles from Templeton, MA)
- 5 days ago
Summary of the Role: Customer Service Representative We are looking for a Service Team Representative to join our firm within our youth sports vertical, specifically football....
Customer Service Representative
- Amherst, MA (22 miles from Templeton, MA)
- 7 days ago
- Amherst, MA (22 miles from Templeton, MA)
- 7 days ago
TNG123 #LI-MW1 Customer Service Representative Amherst, Massachusetts, 01002 Perm 40,000/year...
COPY LINK link Adecco is searching for a TEMPORARY Customer Service Representative in Templeton!...
Customer Service Rep (3072) - 947 W BOYLSTON ST Worcester MA 01607
- Worcester, MA (23 miles from Templeton, MA)
- 90+ days ago
- Worcester, MA (23 miles from Templeton, MA)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
/19327/0e635c5b-efde-4626-8ad0-a38b083d334d.jpg&z=8&s=INS&ih_t=5%2F19%2F2025+2%3A12%3A01+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Clinton, MA (21 miles from Templeton, MA)
- 60+ days ago
- Clinton, MA (21 miles from Templeton, MA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Templeton, MA
Moving to Templeton, MA? Find some basic demographic data about Templeton, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Templeton, MA
Highest Education Level
Customer Services in Templeton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »