Customer Service Jobs in Taunton, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Showroom Customer Service Representative
- Franklin, MA (19 miles from Taunton, MA)
- 7 hours ago
- Franklin, MA (19 miles from Taunton, MA)
- 7 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - Manufacturing
- Mansfield, MA (9 miles from Taunton, MA)
- 16 hours ago
- Mansfield, MA (9 miles from Taunton, MA)
- 16 hours ago
Customer Service Representative - Manufacturing Emerson Location Mansfield Posted date 10 hours ago Minimum level N/A Employment type Full-time Job category Other The CSR (Customer Service Representative...
- East Providence, RI (14 miles from Taunton, MA)
- 16 hours ago
- East Providence, RI (14 miles from Taunton, MA)
- 16 hours ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Associate Customer Service Representative
- Providence, RI (16 miles from Taunton, MA)
- 3 days ago
- Providence, RI (16 miles from Taunton, MA)
- 3 days ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Associate Customer Service Representative Highmark Health Occupation: Customer Service Representatives Location: Providence,...
- Warwick, RI (22 miles from Taunton, MA)
- 6 days ago
- Warwick, RI (22 miles from Taunton, MA)
- 6 days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Norwood, MA (19 miles from Taunton, MA)
- 10 days ago
- Norwood, MA (19 miles from Taunton, MA)
- 10 days ago
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Customer Service Representative CSR
- Raynham, MA (3 miles from Taunton, MA)
- 14 days ago
- Raynham, MA (3 miles from Taunton, MA)
- 14 days ago
**Responsibilities for a Customer Service Representative include but are not limited to:** + Handle 40-50 inbound customer service calls per day with professionalism and empathy + Accurately document...
Inside Sales /Customer Service Representative
- Norton, MA (4 miles from Taunton, MA)
- 15 days ago
- Norton, MA (4 miles from Taunton, MA)
- 15 days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Remote Customer Service Rep - P&C
- Warwick, RI (22 miles from Taunton, MA)
- 19 days ago
- Warwick, RI (22 miles from Taunton, MA)
- 19 days ago
Class start - 7/14/2025 ***Pay rate to candidate is $20/hr*** Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote WorkLoss Prevention Customer Service Associate
- Lincoln, RI (16 miles from Taunton, MA)
- 19 days ago
- Lincoln, RI (16 miles from Taunton, MA)
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Dedham, MA (23 miles from Taunton, MA)
- 23 days ago
- Dedham, MA (23 miles from Taunton, MA)
- 23 days ago
Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....
Representative, Customer Service - Insurance Verification
- Providence, RI (16 miles from Taunton, MA)
- 24 days ago
- Providence, RI (16 miles from Taunton, MA)
- 24 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative - FT
- Warwick, RI (22 miles from Taunton, MA)
- 24 days ago
- Warwick, RI (22 miles from Taunton, MA)
- 24 days ago
service....
Remote Customer Service Representative
- Warwick, RI (22 miles from Taunton, MA)
- 27 days ago
- Warwick, RI (22 miles from Taunton, MA)
- 27 days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (9 miles from Taunton, MA)
- 45+ days ago
- Mansfield, MA (9 miles from Taunton, MA)
- 45+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Demographic Data for Taunton, MA
Moving to Taunton, MA? Find some basic demographic data about Taunton, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Taunton, MA
Highest Education Level
Customer Services in Taunton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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