Customer Service Jobs in Taunton, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Cranston, RI (16 miles from Taunton, MA)
- 2 days ago
- Cranston, RI (16 miles from Taunton, MA)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- New Bedford, MA (21 miles from Taunton, MA)
- 3 days ago
- New Bedford, MA (21 miles from Taunton, MA)
- 3 days ago
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
LP Customer Service Associate I
- Raynham, MA (3 miles from Taunton, MA)
- 4 days ago
- Raynham, MA (3 miles from Taunton, MA)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate Uniformed
- Quincy, MA (23 miles from Taunton, MA)
- 12 days ago
- Quincy, MA (23 miles from Taunton, MA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Dedham, MA (23 miles from Taunton, MA)
- 16 days ago
- Dedham, MA (23 miles from Taunton, MA)
- 16 days ago
Retail Loss Prevention Customer Service Associate II Dedham MA TJX Companies 3.5 ( ) Dedham, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Customer Service Representative
- Braintree, MA (21 miles from Taunton, MA)
- 16 days ago
- Braintree, MA (21 miles from Taunton, MA)
- 16 days ago
Customer Service Representative (Braintree) Lin's Insurance Agency LLC 64R Hancock St compensation: $20 per Hour employment type: experience level: entry level job title: Customer Service Representative...
Retail Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (23 miles from Taunton, MA)
- 19 days ago
- Dedham, MA (23 miles from Taunton, MA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Seekonk, MA (11 miles from Taunton, MA)
- 45+ days ago
- Seekonk, MA (11 miles from Taunton, MA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (6 miles from Taunton, MA)
- 45+ days ago
- East Taunton, MA (6 miles from Taunton, MA)
- 45+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Loss Prevention Customer Service Associate
- Westwood, MA (21 miles from Taunton, MA)
- 60+ days ago
- Westwood, MA (21 miles from Taunton, MA)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Loss Prevention Customer Service Associate II
- Dedham, MA (23 miles from Taunton, MA)
- 60+ days ago
- Dedham, MA (23 miles from Taunton, MA)
- 60+ days ago
['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...
Customer Service Representative - FT
- Warwick, RI (22 miles from Taunton, MA)
- 90+ days ago
- Warwick, RI (22 miles from Taunton, MA)
- 90+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (22 miles from Taunton, MA)
- 90+ days ago
- Warwick, RI (22 miles from Taunton, MA)
- 90+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (9 miles from Taunton, MA)
- 90+ days ago
- Mansfield, MA (9 miles from Taunton, MA)
- 90+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Demographic Data for Taunton, MA
Moving to Taunton, MA? Find some basic demographic data about Taunton, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Taunton, MA
Highest Education Level
Customer Services in Taunton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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