Customer Service Jobs in Taunton, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Medical Equipment Customer Service Representative

  • Cranston, RI (16 miles from Taunton, MA)
  • 2 days ago
  • Cranston, RI (16 miles from Taunton, MA)
  • 2 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • New Bedford, MA (21 miles from Taunton, MA)
  • 3 days ago
  • New Bedford, MA (21 miles from Taunton, MA)
  • 3 days ago

We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....

LP Customer Service Associate I

  • Raynham, MA (3 miles from Taunton, MA)
  • 4 days ago
  • Raynham, MA (3 miles from Taunton, MA)
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate Uniformed

  • Quincy, MA (23 miles from Taunton, MA)
  • 12 days ago
  • Quincy, MA (23 miles from Taunton, MA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II Dedham MA Retail Loss Prevention Customer Service Associate II Dedham MA

  • Dedham, MA (23 miles from Taunton, MA)
  • 16 days ago
  • Dedham, MA (23 miles from Taunton, MA)
  • 16 days ago

Retail Loss Prevention Customer Service Associate II Dedham MA TJX Companies 3.5 ( ) Dedham, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Customer Service Representative

  • Braintree, MA (21 miles from Taunton, MA)
  • 16 days ago
  • Braintree, MA (21 miles from Taunton, MA)
  • 16 days ago

Customer Service Representative (Braintree) Lin's Insurance Agency LLC 64R Hancock St compensation: $20 per Hour employment type: experience level: entry level job title: Customer Service Representative...

Retail Loss Prevention Customer Service Associate II Dedham MA

  • Dedham, MA (23 miles from Taunton, MA)
  • 19 days ago
  • Dedham, MA (23 miles from Taunton, MA)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Seekonk, MA (11 miles from Taunton, MA)
  • 45+ days ago
  • Seekonk, MA (11 miles from Taunton, MA)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Senior Customer Service Representative

  • Taunton, MA
  • 45+ days ago
  • Taunton, MA
  • 45+ days ago

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....

Senior Customer Service Representative

  • East Taunton, MA (6 miles from Taunton, MA)
  • 45+ days ago
  • East Taunton, MA (6 miles from Taunton, MA)
  • 45+ days ago

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....

Loss Prevention Customer Service Associate

  • Westwood, MA (21 miles from Taunton, MA)
  • 60+ days ago
  • Westwood, MA (21 miles from Taunton, MA)
  • 60+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Loss Prevention Customer Service Associate II

  • Dedham, MA (23 miles from Taunton, MA)
  • 60+ days ago
  • Dedham, MA (23 miles from Taunton, MA)
  • 60+ days ago

['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...

Customer Service Representative - FT

  • Warwick, RI (22 miles from Taunton, MA)
  • 90+ days ago
  • Warwick, RI (22 miles from Taunton, MA)
  • 90+ days ago

service....

Remote Customer Service Representative

  • Warwick, RI (22 miles from Taunton, MA)
  • 90+ days ago
  • Warwick, RI (22 miles from Taunton, MA)
  • 90+ days ago

Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....

Remote Work

Customer Service Representative

  • Mansfield, MA (9 miles from Taunton, MA)
  • 90+ days ago
  • Mansfield, MA (9 miles from Taunton, MA)
  • 90+ days ago

The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....

Demographic Data for Taunton, MA

Moving to Taunton, MA? Find some basic demographic data about Taunton, MA below.


Local
National
52,299
1,062
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Taunton, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Taunton, MA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Taunton, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »