Customer Service Jobs in Stoughton, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- East Boston, MA (18 miles from Stoughton, MA)
- 22 hours ago
- East Boston, MA (18 miles from Stoughton, MA)
- 22 hours ago
service....
Experienced Customer Service Representative(Immediate Hire)
- Franklin, MA (15 miles from Stoughton, MA)
- 5 hours ago
- Franklin, MA (15 miles from Stoughton, MA)
- 5 hours ago
We are seeking an Experienced Customer Service Representative to help our client grow an enthusiastic and engaged team in Franklin, MA....
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
Loss Prevention Customer Service Associate
- Westwood, MA (8 miles from Stoughton, MA)
- 1 day ago
- Westwood, MA (8 miles from Stoughton, MA)
- 1 day ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
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Loss Prevention Customer Service Associate II
- Dedham, MA (9 miles from Stoughton, MA)
- 4 days ago
- Dedham, MA (9 miles from Stoughton, MA)
- 4 days ago
['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...
Part Time - Outlet Customer Service Associate - Flexible
- Avon, MA (2 miles from Stoughton, MA)
- 5 days ago
- Avon, MA (2 miles from Stoughton, MA)
- 5 days ago
Crossfunctionally trains in other areas of the Outlet to help deliver the best customer service....
Showroom Customer Service Representative
- Franklin, MA (15 miles from Stoughton, MA)
- 9 days ago
- Franklin, MA (15 miles from Stoughton, MA)
- 9 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Flexible Customer Service Associate
- Boston, MA (16 miles from Stoughton, MA)
- 10 days ago
- Boston, MA (16 miles from Stoughton, MA)
- 10 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Associate Representative
- Newton, MA (16 miles from Stoughton, MA)
- 12 days ago
- Newton, MA (16 miles from Stoughton, MA)
- 12 days ago
This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkCustomer Service Representative II
- Boston, MA (16 miles from Stoughton, MA)
- 16 days ago
- Boston, MA (16 miles from Stoughton, MA)
- 16 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
- Framingham, MA (22 miles from Stoughton, MA)
- 17 days ago
- Framingham, MA (22 miles from Stoughton, MA)
- 17 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Cambridge, MA (18 miles from Stoughton, MA)
- 19 days ago
- Cambridge, MA (18 miles from Stoughton, MA)
- 19 days ago
We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....
Customer Service Representative
- Norwood, MA (6 miles from Stoughton, MA)
- 20 days ago
- Norwood, MA (6 miles from Stoughton, MA)
- 20 days ago
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
- Saugus, MA (24 miles from Stoughton, MA)
- 23 days ago
- Saugus, MA (24 miles from Stoughton, MA)
- 23 days ago
As the name suggests, your main priority is to provide great customer service....
Inside Sales /Customer Service Representative
- Norton, MA (11 miles from Stoughton, MA)
- 25 days ago
- Norton, MA (11 miles from Stoughton, MA)
- 25 days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Demographic Data for Stoughton, MA
Moving to Stoughton, MA? Find some basic demographic data about Stoughton, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Stoughton, MA
Highest Education Level
Customer Services in Stoughton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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