Customer Service Jobs in Stoughton, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs

Customer Service Associate

Framingham, MA (22 miles from Stoughton, MA)
7 hours ago

Framingham, MA (22 miles from Stoughton, MA)
7 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - PT

East Boston, MA (18 miles from Stoughton, MA)
22 hours ago

East Boston, MA (18 miles from Stoughton, MA)
22 hours ago

service....

Customer Service Associate Representative

Boston, MA (16 miles from Stoughton, MA)
1 hour ago

Boston, MA (16 miles from Stoughton, MA)
1 hour ago

This is not your average customer service job youll work for a company that truly cares about people while helping our patients achieve happiness....

Remote Work

Customer Service Representative

Boston, MA (16 miles from Stoughton, MA)
1 hour ago

Boston, MA (16 miles from Stoughton, MA)
1 hour ago

Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Customer Service Representative

Cambridge, MA (18 miles from Stoughton, MA)
2 days ago

Cambridge, MA (18 miles from Stoughton, MA)
2 days ago

We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....

Customer Service Representative

Norwood, MA (6 miles from Stoughton, MA)
2 days ago

Norwood, MA (6 miles from Stoughton, MA)
2 days ago

Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....

Customer Service Representative - FT

East Boston, MA (18 miles from Stoughton, MA)
4 days ago

East Boston, MA (18 miles from Stoughton, MA)
4 days ago

service....

Customer Service Representative CSR

Raynham, MA (12 miles from Stoughton, MA)
7 days ago

Raynham, MA (12 miles from Stoughton, MA)
7 days ago

**Responsibilities for a Customer Service Representative include but are not limited to:** + Handle 40-50 inbound customer service calls per day with professionalism and empathy + Accurately document...

Inside Sales /Customer Service Representative

Norton, MA (11 miles from Stoughton, MA)
8 days ago

Norton, MA (11 miles from Stoughton, MA)
8 days ago

with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...

Customer Service Representative

Somerville, MA (18 miles from Stoughton, MA)
11 days ago

Somerville, MA (18 miles from Stoughton, MA)
11 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Loss Prevention Customer Service Associate

Lincoln, RI (22 miles from Stoughton, MA)
12 days ago

Lincoln, RI (22 miles from Stoughton, MA)
12 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

Dedham, MA (9 miles from Stoughton, MA)
16 days ago

Dedham, MA (9 miles from Stoughton, MA)
16 days ago

Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....

Representative, Customer Service - Insurance Verification

Boston, MA (16 miles from Stoughton, MA)
17 days ago

Boston, MA (16 miles from Stoughton, MA)
17 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Customer Service Associate, InMotion

Boston, MA (16 miles from Stoughton, MA)
19 days ago

Boston, MA (16 miles from Stoughton, MA)
19 days ago

The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....

Medical Customer Service Representative

Southborough, MA (23 miles from Stoughton, MA)
20 days ago

Southborough, MA (23 miles from Stoughton, MA)
20 days ago

Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....

View all 36 jobs

Demographic Data for Stoughton, MA

Moving to Stoughton, MA? Find some basic demographic data about Stoughton, MA below.

Median Age

Average Household Income

Home Value vs Household Income in Stoughton, MA

Local

National

Total Population

29,281

Number of Businesses

927

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Salary for Customer Service Jobs in Stoughton, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Stoughton, MA offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Stoughton, MA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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