Customer Service Jobs in Springfield, MA

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1-7 of 7 Jobs
CVS Health - Hartford, CT (22 miles from Springfield, MA)
Required Qualifications 1-3 years customer service experience within a Call Center atmosphere....
9 days ago
Travelers - Springfield, MA
Resident Property and Casualty or Personal Lines Insurance License preferred. Previous customer service experience preferred....
16 days ago
Phoenix Companies Inc. - Hartford, CT (22 miles from Springfield, MA)
Receives and resolves complex and/or sensitive customer service inquiries in an accurate and timely manner....
24 days ago
MetLife, Inc. - Bloomfield, CT (18 miles from Springfield, MA)
processing. \* Assist MetLife's Account Team in providing exceptional customer service via ongoing account administration to ensure complete PEO, HRBP, client, and employee satisfaction. \* Support...
30+ days ago
Careerbuilder-US - Simsbury, CT (19 miles from Springfield, MA)
Sunrise System Inc. is currently looking for **Customer Service Representative - Underwriting Service Branch** in **Simsbury, CT** with one of our top client....
30+ days ago
UnitedHealth Group - Hartford, CT (22 miles from Springfield, MA)
We'll also look for your ideas on how to constantly evolve our claims processes....
Remote Work
30+ days ago
Amica Insurance - East Hartford, CT (22 miles from Springfield, MA)
**Responsibilities*** Take loss reports and set up claim files* Handle telephone calls and other personal contacts* Adjust losses within authority, excluding bodily injury claims* Process letters and...
30+ days ago

Demographic Data for Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.


Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...

Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...

Salary for Customer Service Jobs in Springfield, MA

This is the average annual salary for Customer Service jobs in Springfield, MA as reported by the BLS.


Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Springfield, MA offer the following education background
  • Bachelor's Degree (33.6%)
  • High School or GED (23.3%)
  • Vocational Degree or Certification (15.9%)
  • Associate's Degree (14.9%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Springfield, MA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

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