Customer Service Jobs in Salisbury, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Representative, Customer Service - Insurance Verification
- Salem, MA (23 miles from Salisbury, MA)
- 2 days ago
- Salem, MA (23 miles from Salisbury, MA)
- 2 days ago
Job Summary: Schedule: Monday - Friday, 8am - 4:30pm - ideal candidate resides in Eastern Time Zone or Central Time Zone What Customer Service Operations contributes to Cardinal Health Customer Service...
Customer Service Representative
- Brentwood, NH (9 miles from Salisbury, MA)
- 3 days ago
- Brentwood, NH (9 miles from Salisbury, MA)
- 3 days ago
Work with Customer Service Manager to ensure proper customer service is being delivered. Compile reports on overall customer satisfaction....
Customer Service Representative
- Newington, NH (15 miles from Salisbury, MA)
- 3 days ago
- Newington, NH (15 miles from Salisbury, MA)
- 3 days ago
We are looking for a Full-Time Customer Service Representative that brings to the team an Energetic personality, with a demonstrated ability to engage and communicate with customers in a service-oriented...
Customer Service Representative
- North Andover, MA (16 miles from Salisbury, MA)
- 30+ days ago
- North Andover, MA (16 miles from Salisbury, MA)
- 30+ days ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
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REMOTE Customer Service Rep II Phones
- Lawrence, MA (18 miles from Salisbury, MA)
- 30+ days ago
- Lawrence, MA (18 miles from Salisbury, MA)
- 30+ days ago
WORK FROM HOME! OUR GUIDING PRINCIPLES: Make every interaction Count Actwith Respect and Integrity Demonstrate Passion for ContinuousImprovement Be Worth of Trust from all Stakeholders...
Remote Work- Hampton, NH (5 miles from Salisbury, MA)
- 60+ days ago
- Hampton, NH (5 miles from Salisbury, MA)
- 60+ days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Portsmouth, NH (15 miles from Salisbury, MA)
- 90+ days ago
- Portsmouth, NH (15 miles from Salisbury, MA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Methuen, MA (18 miles from Salisbury, MA)
- 60+ days ago
- Methuen, MA (18 miles from Salisbury, MA)
- 60+ days ago
Store 4707512: 181 Pelham St, Methuen, Massachusetts 01844 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Salem, NH (18 miles from Salisbury, MA)
- 90+ days ago
- Salem, NH (18 miles from Salisbury, MA)
- 90+ days ago
About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...
Customer Service Representative
- Dover, NH (23 miles from Salisbury, MA)
- 90+ days ago
- Dover, NH (23 miles from Salisbury, MA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Salisbury, MA
Moving to Salisbury, MA? Find some basic demographic data about Salisbury, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salisbury, MA
Highest Education Level
Customer Services in Salisbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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