Customer Service Jobs in Salem, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate Representative - Freedom Fertility - Remote
- Boston, MA (13 miles from Salem, MA)
- 8 hours ago
- Boston, MA (13 miles from Salem, MA)
- 8 hours ago
This is not your average customer service job youll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkRetail Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (23 miles from Salem, MA)
- 2 days ago
- Dedham, MA (23 miles from Salem, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Behavioral Health (Monday-Friday 11:45AM-8:15PM EST)
- Salem, MA
- 6 days ago
- Salem, MA
- 6 days ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team....
Remote WorkLoss Prevention Customer Service Associate II
- Brookline, MA (17 miles from Salem, MA)
- 7 days ago
- Brookline, MA (17 miles from Salem, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Cambridge, MA (14 miles from Salem, MA)
- 7 days ago
- Cambridge, MA (14 miles from Salem, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Boston, MA (13 miles from Salem, MA)
- 12 days ago
- Boston, MA (13 miles from Salem, MA)
- 12 days ago
Customer Service Representative Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Customer Service Representative, Part Time
- Boston, MA (13 miles from Salem, MA)
- 12 days ago
- Boston, MA (13 miles from Salem, MA)
- 12 days ago
Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers...
Customer Service Associate, Full Time - Chestnut Hill
- Newton, MA (17 miles from Salem, MA)
- 14 days ago
- Newton, MA (17 miles from Salem, MA)
- 14 days ago
About Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv...
Customer Service Representative II
- Boston, MA (13 miles from Salem, MA)
- 20 days ago
- Boston, MA (13 miles from Salem, MA)
- 20 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Customer Service Representative (in office)
- Boston, MA (13 miles from Salem, MA)
- 26 days ago
- Boston, MA (13 miles from Salem, MA)
- 26 days ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
Customer Service Representative I
- Somerville, MA (13 miles from Salem, MA)
- 28 days ago
- Somerville, MA (13 miles from Salem, MA)
- 28 days ago
The primary goal of PBS is to resolve the guarantors concerns focusing on providing excellent customer service that enhances their overall experience with MGB. - Respond to patient/guarantor/Customer...
Customer Service Rep (Contract)
- North Andover, MA (14 miles from Salem, MA)
- 30+ days ago
- North Andover, MA (14 miles from Salem, MA)
- 30+ days ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
- Revere, MA (8 miles from Salem, MA)
- 30+ days ago
- Revere, MA (8 miles from Salem, MA)
- 30+ days ago
We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills....
Customer Service Representative - FT
- Boston, MA (15 miles from Salem, MA)
- 30+ days ago
- Boston, MA (15 miles from Salem, MA)
- 30+ days ago
service....
Entry Level Customer Service Representative- Merrimack, NH
- Lynnfield, MA (6 miles from Salem, MA)
- 45+ days ago
- Lynnfield, MA (6 miles from Salem, MA)
- 45+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Demographic Data for Salem, MA
Moving to Salem, MA? Find some basic demographic data about Salem, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salem, MA
Highest Education Level
Customer Services in Salem, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Service Sales
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Customer Satisfaction
- Reimbursement
- Inbound/Outbound Calling
- Decision Making
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Driving
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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