Customer Service Jobs in Salem, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Dedham, MA (23 miles from Salem, MA)
- moments ago
- Dedham, MA (23 miles from Salem, MA)
- moments ago
['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...
Loss Prevention Customer Service Associate
- Cambridge, MA (14 miles from Salem, MA)
- 15 hours ago
- Cambridge, MA (14 miles from Salem, MA)
- 15 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Training includes a virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center....
Customer Service Representative Refill Pharmacy Technician - Freedom - Remote, AZ; Onsite, MA
- Newburyport, MA (20 miles from Salem, MA)
- 4 days ago
- Newburyport, MA (20 miles from Salem, MA)
- 4 days ago
This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....
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Customer Service Representative (Banker) - South Shore
- Hingham, MA (23 miles from Salem, MA)
- 4 days ago
- Hingham, MA (23 miles from Salem, MA)
- 4 days ago
Demonstrate a genuine passion for helping people and a commitment to providing exceptional customer service....
Internal Sales Rep (Customer Service Rep)
- Beverly, MA (4 miles from Salem, MA)
- 6 days ago
- Beverly, MA (4 miles from Salem, MA)
- 6 days ago
Close Internal Sales Rep (Customer Service Rep) Beverly, Massachusetts Office/Professional 259 days ago Apply Summary: Seeking Internal Sales Reps with 3 to 5 years of experience in a manufacturing...
Customer Service Representative Refill Pharmacy Technician - Freedom - Remote, AZ; Onsite, MA
- Merrimac, MA (22 miles from Salem, MA)
- 6 days ago
- Merrimac, MA (22 miles from Salem, MA)
- 6 days ago
This is not your average customer service job youll work for a company that truly cares about people while helping our patients achieve happiness....
Flexible Customer Service Associate
- Boston, MA (13 miles from Salem, MA)
- 6 days ago
- Boston, MA (13 miles from Salem, MA)
- 6 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Associate Representative
- Newton, MA (17 miles from Salem, MA)
- 8 days ago
- Newton, MA (17 miles from Salem, MA)
- 8 days ago
This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkMedical Equipment Customer Service Representative
- Methuen, MA (20 miles from Salem, MA)
- 12 days ago
- Methuen, MA (20 miles from Salem, MA)
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative II
- Boston, MA (13 miles from Salem, MA)
- 12 days ago
- Boston, MA (13 miles from Salem, MA)
- 12 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Customer Service Representative
- Cambridge, MA (14 miles from Salem, MA)
- 15 days ago
- Cambridge, MA (14 miles from Salem, MA)
- 15 days ago
We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....
Representative, Customer Service - Insurance Verification
- Salem, MA
- 18 days ago
- Salem, MA
- 18 days ago
Job Summary: Schedule: Monday - Friday, 8am - 4:30pm - ideal candidate resides in Eastern Time Zone or Central Time Zone What Customer Service Operations contributes to Cardinal Health Customer Service...
- Saugus, MA (6 miles from Salem, MA)
- 19 days ago
- Saugus, MA (6 miles from Salem, MA)
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
- Boston, MA (13 miles from Salem, MA)
- 19 days ago
- Boston, MA (13 miles from Salem, MA)
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Salem, MA
Moving to Salem, MA? Find some basic demographic data about Salem, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salem, MA
Highest Education Level
Customer Services in Salem, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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