Customer Service Jobs in Randolph, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Boston (BOS)
- East Boston, MA (14 miles from Randolph, MA)
- 21 hours ago
- East Boston, MA (14 miles from Randolph, MA)
- 21 hours ago
Please note that this only applies to the Customer Service Representative position....
Customer Service Representative 12:30pm-9pm EST ($21.50/Hr)
- Boston, MA (12 miles from Randolph, MA)
- 1 day ago
- Boston, MA (12 miles from Randolph, MA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate II
- Newton, MA (14 miles from Randolph, MA)
- 1 day ago
- Newton, MA (14 miles from Randolph, MA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Uniformed
- Quincy, MA (5 miles from Randolph, MA)
- 2 days ago
- Quincy, MA (5 miles from Randolph, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Chelsea, MA (15 miles from Randolph, MA)
- 5 days ago
- Chelsea, MA (15 miles from Randolph, MA)
- 5 days ago
Retail Loss Prevention Customer Service associate II Chelsea MA TJX Companies 3.5 ( ) Chelsea, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Customer Service Representative
- Braintree, MA (3 miles from Randolph, MA)
- 5 days ago
- Braintree, MA (3 miles from Randolph, MA)
- 5 days ago
Customer Service Representative (Braintree) Lin's Insurance Agency LLC 64R Hancock St compensation: $20 per Hour employment type: experience level: entry level job title: Customer Service Representative...
Retail Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (7 miles from Randolph, MA)
- 8 days ago
- Dedham, MA (7 miles from Randolph, MA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Boston, MA (12 miles from Randolph, MA)
- 19 days ago
- Boston, MA (12 miles from Randolph, MA)
- 19 days ago
Customer Service Representative Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Customer Service Representative, Part Time
- Boston, MA (12 miles from Randolph, MA)
- 19 days ago
- Boston, MA (12 miles from Randolph, MA)
- 19 days ago
Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers...
Customer Service Associate, Full Time - Chestnut Hill
- Newton, MA (14 miles from Randolph, MA)
- 21 days ago
- Newton, MA (14 miles from Randolph, MA)
- 21 days ago
About Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv...
Customer Service Representative II
- Boston, MA (12 miles from Randolph, MA)
- 26 days ago
- Boston, MA (12 miles from Randolph, MA)
- 26 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Customer Service Representative (in office)
- Boston, MA (12 miles from Randolph, MA)
- 30+ days ago
- Boston, MA (12 miles from Randolph, MA)
- 30+ days ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
- Framingham, MA (21 miles from Randolph, MA)
- 30+ days ago
- Framingham, MA (21 miles from Randolph, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (16 miles from Randolph, MA)
- 30+ days ago
- Medford, MA (16 miles from Randolph, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Senior Customer Service Representative
- Taunton, MA (18 miles from Randolph, MA)
- 45+ days ago
- Taunton, MA (18 miles from Randolph, MA)
- 45+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Demographic Data for Randolph, MA
Moving to Randolph, MA? Find some basic demographic data about Randolph, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Randolph, MA
Highest Education Level
Customer Services in Randolph, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Industrial Sales
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Referrals
- Customer Satisfaction
- Reimbursement
- Technical Support
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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