Customer Service Jobs in Norwood, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative II
- Boston, MA (13 miles from Norwood, MA)
- 1 day ago
- Boston, MA (13 miles from Norwood, MA)
- 1 day ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Customer Service Associate Representative
- Boston, MA (13 miles from Norwood, MA)
- 2 days ago
- Boston, MA (13 miles from Norwood, MA)
- 2 days ago
This is not your average customer service job youll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkCustomer Service Representative
- Boston, MA (13 miles from Norwood, MA)
- 2 days ago
- Boston, MA (13 miles from Norwood, MA)
- 2 days ago
Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
- Framingham, MA (15 miles from Norwood, MA)
- 2 days ago
- Framingham, MA (15 miles from Norwood, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
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Customer Service Representative
- Cambridge, MA (14 miles from Norwood, MA)
- 4 days ago
- Cambridge, MA (14 miles from Norwood, MA)
- 4 days ago
We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Customer Service Representative CSR
- Raynham, MA (18 miles from Norwood, MA)
- 9 days ago
- Raynham, MA (18 miles from Norwood, MA)
- 9 days ago
**Responsibilities for a Customer Service Representative include but are not limited to:** + Handle 40-50 inbound customer service calls per day with professionalism and empathy + Accurately document...
Inside Sales /Customer Service Representative
- Norton, MA (15 miles from Norwood, MA)
- 10 days ago
- Norton, MA (15 miles from Norwood, MA)
- 10 days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Customer Service Representative
- Somerville, MA (14 miles from Norwood, MA)
- 13 days ago
- Somerville, MA (14 miles from Norwood, MA)
- 13 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Loss Prevention Customer Service Associate
- Lincoln, RI (22 miles from Norwood, MA)
- 14 days ago
- Lincoln, RI (22 miles from Norwood, MA)
- 14 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (21 miles from Norwood, MA)
- 17 days ago
- Marlborough, MA (21 miles from Norwood, MA)
- 17 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Dedham, MA (4 miles from Norwood, MA)
- 18 days ago
- Dedham, MA (4 miles from Norwood, MA)
- 18 days ago
Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....
Representative, Customer Service - Insurance Verification
- Boston, MA (13 miles from Norwood, MA)
- 19 days ago
- Boston, MA (13 miles from Norwood, MA)
- 19 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Associate, InMotion
- Boston, MA (13 miles from Norwood, MA)
- 21 days ago
- Boston, MA (13 miles from Norwood, MA)
- 21 days ago
The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
Medical Customer Service Representative
- Southborough, MA (17 miles from Norwood, MA)
- 22 days ago
- Southborough, MA (17 miles from Norwood, MA)
- 22 days ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
Demographic Data for Norwood, MA
Moving to Norwood, MA? Find some basic demographic data about Norwood, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwood, MA
Highest Education Level
Customer Services in Norwood, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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