Customer Service Jobs in Norwood, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- East Boston, MA (16 miles from Norwood, MA)
- 2 days ago
- East Boston, MA (16 miles from Norwood, MA)
- 2 days ago
service....
Customer Service Representative - FT
- East Boston, MA (16 miles from Norwood, MA)
- 1 day ago
- East Boston, MA (16 miles from Norwood, MA)
- 1 day ago
service....
Customer Service Representative
- Canton, MA (3 miles from Norwood, MA)
- 1 day ago
- Canton, MA (3 miles from Norwood, MA)
- 1 day ago
Service Description & Requirements Job Description We are searching for a Customer Service Representative to join our growing team....
Experienced Customer Service Representative(Immediate Hire)
- Franklin, MA (12 miles from Norwood, MA)
- 2 days ago
- Franklin, MA (12 miles from Norwood, MA)
- 2 days ago
We are seeking an Experienced Customer Service Representative to help our client grow an enthusiastic and engaged team in Franklin, MA....
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Insurance Service Representative
- Stoughton, MA (6 miles from Norwood, MA)
- 2 days ago
- Stoughton, MA (6 miles from Norwood, MA)
- 2 days ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
Loss Prevention Customer Service Associate
- Westwood, MA (2 miles from Norwood, MA)
- 3 days ago
- Westwood, MA (2 miles from Norwood, MA)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Loss Prevention Customer Service Associate II
- Dedham, MA (4 miles from Norwood, MA)
- 6 days ago
- Dedham, MA (4 miles from Norwood, MA)
- 6 days ago
['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...
Part Time - Outlet Customer Service Associate - Flexible
- Avon, MA (8 miles from Norwood, MA)
- 7 days ago
- Avon, MA (8 miles from Norwood, MA)
- 7 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Marlborough, MA (21 miles from Norwood, MA)
- 10 days ago
- Marlborough, MA (21 miles from Norwood, MA)
- 10 days ago
Randstad has partnered with a Manufacturer in Marlborough to assist with filling their open Customer Service opportunity....
Showroom Customer Service Representative
- Franklin, MA (12 miles from Norwood, MA)
- 11 days ago
- Franklin, MA (12 miles from Norwood, MA)
- 11 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Flexible Customer Service Associate
- Boston, MA (13 miles from Norwood, MA)
- 12 days ago
- Boston, MA (13 miles from Norwood, MA)
- 12 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative II
- Boston, MA (13 miles from Norwood, MA)
- 18 days ago
- Boston, MA (13 miles from Norwood, MA)
- 18 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
- Framingham, MA (15 miles from Norwood, MA)
- 19 days ago
- Framingham, MA (15 miles from Norwood, MA)
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Cambridge, MA (14 miles from Norwood, MA)
- 21 days ago
- Cambridge, MA (14 miles from Norwood, MA)
- 21 days ago
We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Demographic Data for Norwood, MA
Moving to Norwood, MA? Find some basic demographic data about Norwood, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwood, MA
Highest Education Level
Customer Services in Norwood, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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