Customer Service Jobs in Norwell, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Somerville Loss Prevention Customer Service Associate II
- Winter Hill, MA (21 miles from Norwell, MA)
- 7 hours ago
- Winter Hill, MA (21 miles from Norwell, MA)
- 7 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (19 miles from Norwell, MA)
- 11 hours ago
- Dedham, MA (19 miles from Norwell, MA)
- 11 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Senior Customer Service Representative
- Taunton, MA (22 miles from Norwell, MA)
- 1 day ago
- Taunton, MA (22 miles from Norwell, MA)
- 1 day ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (22 miles from Norwell, MA)
- 1 day ago
- East Taunton, MA (22 miles from Norwell, MA)
- 1 day ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Customer Service Representative - FT
- Boston, MA (18 miles from Norwell, MA)
- 2 days ago
- Boston, MA (18 miles from Norwell, MA)
- 2 days ago
service....
Retail Loss Prevention Customer Service Associate
- Swampscott, MA (22 miles from Norwell, MA)
- 2 days ago
- Swampscott, MA (22 miles from Norwell, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Needham, MA (23 miles from Norwell, MA)
- 2 days ago
- Needham, MA (23 miles from Norwell, MA)
- 2 days ago
Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...
- Revere, MA (20 miles from Norwell, MA)
- 3 days ago
- Revere, MA (20 miles from Norwell, MA)
- 3 days ago
We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills....
Associate Customer Service Representative
- Boston, MA (18 miles from Norwell, MA)
- 8 days ago
- Boston, MA (18 miles from Norwell, MA)
- 8 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative- Merrimack, NH
- West Newton, MA (24 miles from Norwell, MA)
- 12 days ago
- West Newton, MA (24 miles from Norwell, MA)
- 12 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Merrimack, NH
- Melrose, MA (24 miles from Norwell, MA)
- 12 days ago
- Melrose, MA (24 miles from Norwell, MA)
- 12 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative
- Boston, MA (18 miles from Norwell, MA)
- 13 days ago
- Boston, MA (18 miles from Norwell, MA)
- 13 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Boston, MA (18 miles from Norwell, MA)
- 13 days ago
- Boston, MA (18 miles from Norwell, MA)
- 13 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Loss Prevention Customer Service Associate
- Roxbury, MA (18 miles from Norwell, MA)
- 13 days ago
- Roxbury, MA (18 miles from Norwell, MA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Boston, MA (18 miles from Norwell, MA)
- 15 days ago
- Boston, MA (18 miles from Norwell, MA)
- 15 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Demographic Data for Norwell, MA
Moving to Norwell, MA? Find some basic demographic data about Norwell, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwell, MA
Highest Education Level
Customer Services in Norwell, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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