Customer Service Jobs in New Bedford, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
LP Customer Service Associate I
- Raynham, MA (22 miles from New Bedford, MA)
- 5 days ago
- Raynham, MA (22 miles from New Bedford, MA)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Seekonk, MA (24 miles from New Bedford, MA)
- 45+ days ago
- Seekonk, MA (24 miles from New Bedford, MA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Middletown, RI (18 miles from New Bedford, MA)
- 45+ days ago
- Middletown, RI (18 miles from New Bedford, MA)
- 45+ days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Showroom Customer Service Representative
- Mashpee, MA (23 miles from New Bedford, MA)
- 45+ days ago
- Mashpee, MA (23 miles from New Bedford, MA)
- 45+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Senior Customer Service Representative
- Taunton, MA (21 miles from New Bedford, MA)
- 45+ days ago
- Taunton, MA (21 miles from New Bedford, MA)
- 45+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (16 miles from New Bedford, MA)
- 45+ days ago
- East Taunton, MA (16 miles from New Bedford, MA)
- 45+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Demographic Data for New Bedford, MA
Moving to New Bedford, MA? Find some basic demographic data about New Bedford, MA below.
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Salary for Customer Service Jobs in New Bedford, MA
Highest Education Level
Customer Services in New Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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