Customer Service Jobs in Milford, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Merchandise and Customer service associate
- Framingham, MA (12 miles from Milford, MA)
- 1 day ago
- Framingham, MA (12 miles from Milford, MA)
- 1 day ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative - Hybrid
- Worcester, MA (16 miles from Milford, MA)
- 2 days ago
- Worcester, MA (16 miles from Milford, MA)
- 2 days ago
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Loss Prevention Customer Service Associate II
- Newton U F, MA (19 miles from Milford, MA)
- 9 days ago
- Newton U F, MA (19 miles from Milford, MA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Newton, MA (22 miles from Milford, MA)
- 12 days ago
- Newton, MA (22 miles from Milford, MA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Dedham, MA (18 miles from Milford, MA)
- 16 days ago
- Dedham, MA (18 miles from Milford, MA)
- 16 days ago
Retail Loss Prevention Customer Service Associate II Dedham MA TJX Companies 3.5 ( ) Dedham, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Retail Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (18 miles from Milford, MA)
- 19 days ago
- Dedham, MA (18 miles from Milford, MA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate, Full Time - Chestnut Hill
- Newton, MA (22 miles from Milford, MA)
- 30+ days ago
- Newton, MA (22 miles from Milford, MA)
- 30+ days ago
About Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv...
- Seekonk, MA (24 miles from Milford, MA)
- 45+ days ago
- Seekonk, MA (24 miles from Milford, MA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Restaurant Image
- Framingham, MA (12 miles from Milford, MA)
- 45+ days ago
- Framingham, MA (12 miles from Milford, MA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Loss Prevention Customer Service Associate
- Westwood, MA (17 miles from Milford, MA)
- 60+ days ago
- Westwood, MA (17 miles from Milford, MA)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Auburn, MA (16 miles from Milford, MA)
- 60+ days ago
- Auburn, MA (16 miles from Milford, MA)
- 60+ days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Loss Prevention Customer Service Associate II
- Dedham, MA (18 miles from Milford, MA)
- 60+ days ago
- Dedham, MA (18 miles from Milford, MA)
- 60+ days ago
['TJ Maxx', '3.3', 'Loss Prevention Customer Service Associate II', 'Apply on employer site', '', 'Dedham, MA', '', '$15.00 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]...
Medical Equipment Customer Service Representative
- Southborough, MA (9 miles from Milford, MA)
- 90+ days ago
- Southborough, MA (9 miles from Milford, MA)
- 90+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mansfield, MA (18 miles from Milford, MA)
- 90+ days ago
- Mansfield, MA (18 miles from Milford, MA)
- 90+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative
- Westwood, MA (17 miles from Milford, MA)
- 90+ days ago
- Westwood, MA (17 miles from Milford, MA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Milford, MA
Moving to Milford, MA? Find some basic demographic data about Milford, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Milford, MA
Highest Education Level
Customer Services in Milford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Case Management
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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