Customer Service Jobs in Middleborough, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- Plainville, MA (23 miles from Middleborough, MA)
- 2 days ago
- Plainville, MA (23 miles from Middleborough, MA)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Canton, MA (22 miles from Middleborough, MA)
- 8 days ago
- Canton, MA (22 miles from Middleborough, MA)
- 8 days ago
Service Description & Requirements Job Description We are searching for a Customer Service Representative to join our growing team....
Insurance Service Representative
- Stoughton, MA (18 miles from Middleborough, MA)
- 8 days ago
- Stoughton, MA (18 miles from Middleborough, MA)
- 8 days ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
Part Time - Outlet Customer Service Associate - Flexible
- Avon, MA (17 miles from Middleborough, MA)
- 13 days ago
- Avon, MA (17 miles from Middleborough, MA)
- 13 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- East Providence, RI (23 miles from Middleborough, MA)
- 18 days ago
- East Providence, RI (23 miles from Middleborough, MA)
- 18 days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Customer Service Representative
- Norwood, MA (24 miles from Middleborough, MA)
- 28 days ago
- Norwood, MA (24 miles from Middleborough, MA)
- 28 days ago
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Inside Sales /Customer Service Representative
- Norton, MA (14 miles from Middleborough, MA)
- 30+ days ago
- Norton, MA (14 miles from Middleborough, MA)
- 30+ days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Customer Service Representative
- Mansfield, MA (18 miles from Middleborough, MA)
- 60+ days ago
- Mansfield, MA (18 miles from Middleborough, MA)
- 60+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative
- East Providence, RI (23 miles from Middleborough, MA)
- 90+ days ago
- East Providence, RI (23 miles from Middleborough, MA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Assonet, MA (10 miles from Middleborough, MA)
- 90+ days ago
- Assonet, MA (10 miles from Middleborough, MA)
- 90+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Providence, RI (23 miles from Middleborough, MA)
- 90+ days ago
- East Providence, RI (23 miles from Middleborough, MA)
- 90+ days ago
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Demographic Data for Middleborough, MA
Moving to Middleborough, MA? Find some basic demographic data about Middleborough, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middleborough, MA
Highest Education Level
Customer Services in Middleborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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How to Become an Insurance Agent
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