Customer Service Jobs in Methuen, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - UniFirst ($1,000 Sign On)
- Manchester, NH (22 miles from Methuen, MA)
- 16 days ago
- Manchester, NH (22 miles from Methuen, MA)
- 16 days ago
Provide excellent customer service to both customers and UniFirst personnel....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (22 miles from Methuen, MA)
- 13 hours ago
- Medford, MA (22 miles from Methuen, MA)
- 13 hours ago
As the name suggests, your main priority is to provide great customer service....
REMOTE Customer Service Rep II Phones
- Lawrence, MA (2 miles from Methuen, MA)
- 1 day ago
- Lawrence, MA (2 miles from Methuen, MA)
- 1 day ago
, precision, advanced,technology and customer service skills.This is a work from home position....
Remote WorkCustomer Service Rep (Contract)
- North Andover, MA (6 miles from Methuen, MA)
- 3 days ago
- North Andover, MA (6 miles from Methuen, MA)
- 3 days ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
Customer Service Representative
- Londonderry, NH (14 miles from Methuen, MA)
- 3 days ago
- Londonderry, NH (14 miles from Methuen, MA)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Somerville Loss Prevention Customer Service Associate II
- Winter Hill, MA (23 miles from Methuen, MA)
- 3 days ago
- Winter Hill, MA (23 miles from Methuen, MA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Swampscott, MA (22 miles from Methuen, MA)
- 5 days ago
- Swampscott, MA (22 miles from Methuen, MA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Revere, MA (23 miles from Methuen, MA)
- 6 days ago
- Revere, MA (23 miles from Methuen, MA)
- 6 days ago
We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills....
Healthcare Customer Service Representative
- Salem, MA (20 miles from Methuen, MA)
- 6 days ago
- Salem, MA (20 miles from Methuen, MA)
- 6 days ago
Job Summary: Job Title: Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage...
Customer Service Representative
- Salem, NH (4 miles from Methuen, MA)
- 11 days ago
- Salem, NH (4 miles from Methuen, MA)
- 11 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Bilingual Customer Service Representative - Cantonese/Mandarin/English
- Londonderry, NH (14 miles from Methuen, MA)
- 11 days ago
- Londonderry, NH (14 miles from Methuen, MA)
- 11 days ago
Description We are excited to announce that we are seeking a bilingual English/Chinese Customer Service Representative to join our team....
Entry Level Customer Service Representative- Merrimack, NH
- Lynnfield, MA (15 miles from Methuen, MA)
- 16 days ago
- Lynnfield, MA (15 miles from Methuen, MA)
- 16 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Concord, MA (20 miles from Methuen, MA)
- 16 days ago
- Concord, MA (20 miles from Methuen, MA)
- 16 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Pharmacy Customer Service Associate
- Reading, MA (14 miles from Methuen, MA)
- 16 days ago
- Reading, MA (14 miles from Methuen, MA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
On-Site Customer Service Representative - Somerville, MA
- Somerville, MA (24 miles from Methuen, MA)
- 23 days ago
- Somerville, MA (24 miles from Methuen, MA)
- 23 days ago
Job Summary: This position assists incoming callers with requests and provides great customer service. An upbeat, patient-centered attitude is a must!...
Demographic Data for Methuen, MA
Moving to Methuen, MA? Find some basic demographic data about Methuen, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Methuen, MA
Highest Education Level
Customer Services in Methuen, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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