Customer Service Jobs in Methuen, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Manchester, NH (22 miles from Methuen, MA)
- 4 hours ago
- Manchester, NH (22 miles from Methuen, MA)
- 4 hours ago
service....
Customer Service Representative - FT
- Manchester, NH (22 miles from Methuen, MA)
- 6 days ago
- Manchester, NH (22 miles from Methuen, MA)
- 6 days ago
service....
Loss Prevention Customer Service Associate
- Salem, NH (4 miles from Methuen, MA)
- 9 hours ago
- Salem, NH (4 miles from Methuen, MA)
- 9 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Bilingual in Spanish Customer Service Representative I
- Salem, MA (20 miles from Methuen, MA)
- 6 days ago
- Salem, MA (20 miles from Methuen, MA)
- 6 days ago
Training includes a virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center....
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Internal Sales Rep (Customer Service Rep)
- Beverly, MA (20 miles from Methuen, MA)
- 9 days ago
- Beverly, MA (20 miles from Methuen, MA)
- 9 days ago
Close Internal Sales Rep (Customer Service Rep) Beverly, Massachusetts Office/Professional 259 days ago Apply Summary: Seeking Internal Sales Reps with 3 to 5 years of experience in a manufacturing...
Customer Service Representative Refill Pharmacy Technician - Freedom - Remote, AZ; Onsite, MA
- Merrimac, MA (11 miles from Methuen, MA)
- 10 days ago
- Merrimac, MA (11 miles from Methuen, MA)
- 10 days ago
This is not your average customer service job youll work for a company that truly cares about people while helping our patients achieve happiness....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Cambridge, MA (24 miles from Methuen, MA)
- 18 days ago
- Cambridge, MA (24 miles from Methuen, MA)
- 18 days ago
We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....
Representative, Customer Service - Insurance Verification
- Salem, MA (20 miles from Methuen, MA)
- 21 days ago
- Salem, MA (20 miles from Methuen, MA)
- 21 days ago
Job Summary: Schedule: Monday - Friday, 8am - 4:30pm - ideal candidate resides in Eastern Time Zone or Central Time Zone What Customer Service Operations contributes to Cardinal Health Customer Service...
- Saugus, MA (20 miles from Methuen, MA)
- 23 days ago
- Saugus, MA (20 miles from Methuen, MA)
- 23 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Hudson, NH (11 miles from Methuen, MA)
- 26 days ago
- Hudson, NH (11 miles from Methuen, MA)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 WALMART BLVD, HUDSON, NH 03051...
Customer Service Representative
- Winchester, MA (19 miles from Methuen, MA)
- 45+ days ago
- Winchester, MA (19 miles from Methuen, MA)
- 45+ days ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Associate - Dinner/Close Shift
- Medford, MA (22 miles from Methuen, MA)
- 45+ days ago
- Medford, MA (22 miles from Methuen, MA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Somerville Loss Prevention Customer Service Associate II
- Somerville, MA (24 miles from Methuen, MA)
- 60+ days ago
- Somerville, MA (24 miles from Methuen, MA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (New England Platform)
- Woburn, MA (16 miles from Methuen, MA)
- 60+ days ago
- Woburn, MA (16 miles from Methuen, MA)
- 60+ days ago
Job Summary: Issue bonds, invoice bond premiums, issue Certificates of Insurance, process claims, handle incoming and outgoing mail, answer phone, transfer calls....
Demographic Data for Methuen, MA
Moving to Methuen, MA? Find some basic demographic data about Methuen, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Methuen, MA
Highest Education Level
Customer Services in Methuen, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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