Customer Service Jobs in Marshfield, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative
- Stoughton, MA (20 miles from Marshfield, MA)
- 16 hours ago
- Stoughton, MA (20 miles from Marshfield, MA)
- 16 hours ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Senior Customer Service Representative
- East Taunton, MA (22 miles from Marshfield, MA)
- 3 days ago
- East Taunton, MA (22 miles from Marshfield, MA)
- 3 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Associate Customer Service Representative
- Boston, MA (24 miles from Marshfield, MA)
- 10 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 10 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Boston, MA (24 miles from Marshfield, MA)
- 15 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 15 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Boston, MA (24 miles from Marshfield, MA)
- 15 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 15 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Boston, MA (24 miles from Marshfield, MA)
- 17 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 17 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative (Banker) - Boston
- Boston, MA (24 miles from Marshfield, MA)
- 17 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 17 days ago
Demonstrate a genuine passion for helping people and a commitment to providing exceptional customer service....
Loss Prevention Customer Service Associate
- Boston, MA (24 miles from Marshfield, MA)
- 18 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 18 days ago
Loss Prevention Customer Service Associate Marshalls - 3.6 Boston, MA Job Details Part-time $15.00 - $18.60 an hour 11 hours ago Benefits Paid parental leave Health savings account Paid holidays Disability...
Loss Prevention Customer Service Associate
- East Boston, MA (23 miles from Marshfield, MA)
- 20 days ago
- East Boston, MA (23 miles from Marshfield, MA)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Uniformed
- Boston, MA (24 miles from Marshfield, MA)
- 20 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time In-Office Customer Service Rep
- Boston, MA (24 miles from Marshfield, MA)
- 23 days ago
- Boston, MA (24 miles from Marshfield, MA)
- 23 days ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
Customer Service Representative
- Canton, MA (21 miles from Marshfield, MA)
- 24 days ago
- Canton, MA (21 miles from Marshfield, MA)
- 24 days ago
Service Description & Requirements Job Description We are searching for a Customer Service Representative to join our growing team....
Insurance Service Representative
- Stoughton, MA (20 miles from Marshfield, MA)
- 25 days ago
- Stoughton, MA (20 miles from Marshfield, MA)
- 25 days ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
Flexible Customer Service Associate
- Boston, MA (24 miles from Marshfield, MA)
- 30+ days ago
- Boston, MA (24 miles from Marshfield, MA)
- 30+ days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative II
- Boston, MA (24 miles from Marshfield, MA)
- 30+ days ago
- Boston, MA (24 miles from Marshfield, MA)
- 30+ days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Demographic Data for Marshfield, MA
Moving to Marshfield, MA? Find some basic demographic data about Marshfield, MA below.
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Salary for Customer Service Jobs in Marshfield, MA
Highest Education Level
Customer Services in Marshfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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