Customer Service Jobs in Lunenburg, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative - Hybrid

  • Worcester, MA (22 miles from Lunenburg, MA)
  • 9 hours ago
  • Worcester, MA (22 miles from Lunenburg, MA)
  • 9 hours ago

The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition....

Customer Service Representatives

  • Worcester, MA (22 miles from Lunenburg, MA)
  • 3 days ago
  • Worcester, MA (22 miles from Lunenburg, MA)
  • 3 days ago

Vaco is hiring for Customer Service Representatives Location: Massachusetts (Candidate must reside in Massachusetts and may work remotely) Pay $17-20/hour Bilingual (Spanish) preferred but not required...

Remote Work

Customer Service Associate - Morning & Lunch Shift

  • Marlborough, MA (18 miles from Lunenburg, MA)
  • 3 days ago
  • Marlborough, MA (18 miles from Lunenburg, MA)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • Hudson, NH (19 miles from Lunenburg, MA)
  • 4 days ago
  • Hudson, NH (19 miles from Lunenburg, MA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 WALMART BLVD, HUDSON, NH 03051...

Customer Service Associate

  • Framingham, MA (23 miles from Lunenburg, MA)
  • 7 days ago
  • Framingham, MA (23 miles from Lunenburg, MA)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Worcester, MA (22 miles from Lunenburg, MA)
  • 20 days ago
  • Worcester, MA (22 miles from Lunenburg, MA)
  • 20 days ago

The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....

Customer Service Representative

  • Westborough, MA (22 miles from Lunenburg, MA)
  • 21 days ago
  • Westborough, MA (22 miles from Lunenburg, MA)
  • 21 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative- Merrimack, NH

  • Concord, MA (20 miles from Lunenburg, MA)
  • 23 days ago
  • Concord, MA (20 miles from Lunenburg, MA)
  • 23 days ago

The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....

Entry Level Customer Service Representative- Merrimack, NH

  • Acton, MA (15 miles from Lunenburg, MA)
  • 23 days ago
  • Acton, MA (15 miles from Lunenburg, MA)
  • 23 days ago

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Loss Prevention Customer Service Associate

  • Framingham, MA (23 miles from Lunenburg, MA)
  • 27 days ago
  • Framingham, MA (23 miles from Lunenburg, MA)
  • 27 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Clerical/Admin - Customer Service Representative - Now Hiring

  • Worcester, MA (22 miles from Lunenburg, MA)
  • 45+ days ago
  • Worcester, MA (22 miles from Lunenburg, MA)
  • 45+ days ago

End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....

Medical Equipment Customer Service Representative

  • Southborough, MA (23 miles from Lunenburg, MA)
  • 90+ days ago
  • Southborough, MA (23 miles from Lunenburg, MA)
  • 90+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative: UniClean

  • Hudson, NH (19 miles from Lunenburg, MA)
  • 90+ days ago
  • Hudson, NH (19 miles from Lunenburg, MA)
  • 90+ days ago

Are you a people person' who loves delivering outstanding customer service?...

Customer Service Representative

  • Clinton, MA (12 miles from Lunenburg, MA)
  • 90+ days ago
  • Clinton, MA (12 miles from Lunenburg, MA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Entry Level Customer Service Representative- Merrimack, NH

  • Merrimack, NH (21 miles from Lunenburg, MA)
  • 90+ days ago
  • Merrimack, NH (21 miles from Lunenburg, MA)
  • 90+ days ago

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Demographic Data for Lunenburg, MA

Moving to Lunenburg, MA? Find some basic demographic data about Lunenburg, MA below.


Local
National
11,818
224
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Lunenburg, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lunenburg, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lunenburg, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »