Customer Service Jobs in Lakeville, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Call Center Customer Service Representative (Temporary)
- Brockton, MA (16 miles from Lakeville, MA)
- 10 days ago
- Brockton, MA (16 miles from Lakeville, MA)
- 10 days ago
Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....
Customer Service Representative
- Mansfield, MA (18 miles from Lakeville, MA)
- 26 days ago
- Mansfield, MA (18 miles from Lakeville, MA)
- 26 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
LP Customer Service Associate I
- Raynham, MA (8 miles from Lakeville, MA)
- 28 days ago
- Raynham, MA (8 miles from Lakeville, MA)
- 28 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Stoughton, MA (20 miles from Lakeville, MA)
- 30+ days ago
- Stoughton, MA (20 miles from Lakeville, MA)
- 30+ days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative
- East Providence, RI (21 miles from Lakeville, MA)
- 45+ days ago
- East Providence, RI (21 miles from Lakeville, MA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Assonet, MA (6 miles from Lakeville, MA)
- 60+ days ago
- Assonet, MA (6 miles from Lakeville, MA)
- 60+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative ON CALL - Providence
- Providence, RI (23 miles from Lakeville, MA)
- 60+ days ago
- Providence, RI (23 miles from Lakeville, MA)
- 60+ days ago
Demonstrated experience in customer service....
Customer Service Representative
- East Providence, RI (21 miles from Lakeville, MA)
- 60+ days ago
- East Providence, RI (21 miles from Lakeville, MA)
- 60+ days ago
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Customer Service Representative
- Randolph, MA (23 miles from Lakeville, MA)
- 60+ days ago
- Randolph, MA (23 miles from Lakeville, MA)
- 60+ days ago
POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization....
Demographic Data for Lakeville, MA
Moving to Lakeville, MA? Find some basic demographic data about Lakeville, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lakeville, MA
Highest Education Level
Customer Services in Lakeville, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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