Customer Service Jobs in Kingston, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Service Representative
- Stoughton, MA (20 miles from Kingston, MA)
- 6 hours ago
- Stoughton, MA (20 miles from Kingston, MA)
- 6 hours ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
Part Time - Outlet Customer Service Associate - Flexible
- Avon, MA (18 miles from Kingston, MA)
- 5 days ago
- Avon, MA (18 miles from Kingston, MA)
- 5 days ago
Crossfunctionally trains in other areas of the Outlet to help deliver the best customer service....
Inside Sales /Customer Service Representative
- Norton, MA (22 miles from Kingston, MA)
- 25 days ago
- Norton, MA (22 miles from Kingston, MA)
- 25 days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Customer Service Representative
- Mansfield, MA (24 miles from Kingston, MA)
- 60+ days ago
- Mansfield, MA (24 miles from Kingston, MA)
- 60+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
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Customer Service Representative, Full or Part Time
- Assonet, MA (21 miles from Kingston, MA)
- 90+ days ago
- Assonet, MA (21 miles from Kingston, MA)
- 90+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Kingston, MA
Moving to Kingston, MA? Find some basic demographic data about Kingston, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kingston, MA
Highest Education Level
Customer Services in Kingston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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