Customer Service Jobs in Kingston, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Senior Customer Service Representative

  • Taunton, MA (19 miles from Kingston, MA)
  • 2 days ago
  • Taunton, MA (19 miles from Kingston, MA)
  • 2 days ago

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....

Senior Customer Service Representative

  • East Taunton, MA (15 miles from Kingston, MA)
  • 2 days ago
  • East Taunton, MA (15 miles from Kingston, MA)
  • 2 days ago

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....

Entry Level Customer Service Representative- Smithfield, RI

  • Chartley, MA (24 miles from Kingston, MA)
  • 15 days ago
  • Chartley, MA (24 miles from Kingston, MA)
  • 15 days ago

The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....

Customer Service Representative- Smithfield, RI

  • Norton, MA (22 miles from Kingston, MA)
  • 15 days ago
  • Norton, MA (22 miles from Kingston, MA)
  • 15 days ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Customer Service Representative

  • Canton, MA (23 miles from Kingston, MA)
  • 23 days ago
  • Canton, MA (23 miles from Kingston, MA)
  • 23 days ago

Service Description & Requirements Job Description We are searching for a Customer Service Representative to join our growing team....

Insurance Service Representative

  • Stoughton, MA (20 miles from Kingston, MA)
  • 24 days ago
  • Stoughton, MA (20 miles from Kingston, MA)
  • 24 days ago

Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....

Part Time - Outlet Customer Service Associate - Flexible

  • Avon, MA (18 miles from Kingston, MA)
  • 29 days ago
  • Avon, MA (18 miles from Kingston, MA)
  • 29 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Customer Service Representative

  • Mansfield, MA (24 miles from Kingston, MA)
  • 60+ days ago
  • Mansfield, MA (24 miles from Kingston, MA)
  • 60+ days ago

The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....

Customer Service Representative, Full or Part Time

  • Assonet, MA (21 miles from Kingston, MA)
  • 90+ days ago
  • Assonet, MA (21 miles from Kingston, MA)
  • 90+ days ago

Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Kingston, MA

Moving to Kingston, MA? Find some basic demographic data about Kingston, MA below.


Local
National
13,708
378
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Salary for Customer Service Jobs in Kingston, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kingston, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kingston, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »