Customer Service Jobs in Kingston, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative CSR
- Raynham, MA (16 miles from Kingston, MA)
- 7 days ago
- Raynham, MA (16 miles from Kingston, MA)
- 7 days ago
**Responsibilities for a Customer Service Representative include but are not limited to:** + Handle 40-50 inbound customer service calls per day with professionalism and empathy + Accurately document...
Inside Sales /Customer Service Representative
- Norton, MA (22 miles from Kingston, MA)
- 8 days ago
- Norton, MA (22 miles from Kingston, MA)
- 8 days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Customer Service Representative
- Mansfield, MA (24 miles from Kingston, MA)
- 45+ days ago
- Mansfield, MA (24 miles from Kingston, MA)
- 45+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
LP Customer Service Associate I
- Raynham, MA (16 miles from Kingston, MA)
- 45+ days ago
- Raynham, MA (16 miles from Kingston, MA)
- 45+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
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Customer Service Representative, Full or Part Time
- Assonet, MA (21 miles from Kingston, MA)
- 60+ days ago
- Assonet, MA (21 miles from Kingston, MA)
- 60+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Kingston, MA
Moving to Kingston, MA? Find some basic demographic data about Kingston, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kingston, MA
Highest Education Level
Customer Services in Kingston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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