Customer Service Jobs in Ipswich, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep (Contract)
- North Andover, MA (12 miles from Ipswich, MA)
- 5 hours ago
- North Andover, MA (12 miles from Ipswich, MA)
- 5 hours ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
Somerville Loss Prevention Customer Service Associate II
- Winter Hill, MA (23 miles from Ipswich, MA)
- 14 hours ago
- Winter Hill, MA (23 miles from Ipswich, MA)
- 14 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Swampscott, MA (14 miles from Ipswich, MA)
- 3 days ago
- Swampscott, MA (14 miles from Ipswich, MA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Revere, MA (19 miles from Ipswich, MA)
- 3 days ago
- Revere, MA (19 miles from Ipswich, MA)
- 3 days ago
We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills....
Healthcare Customer Service Representative
- Salem, MA (12 miles from Ipswich, MA)
- 3 days ago
- Salem, MA (12 miles from Ipswich, MA)
- 3 days ago
Job Summary: Job Title: Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage...
Customer Service Representative
- Salem, NH (20 miles from Ipswich, MA)
- 8 days ago
- Salem, NH (20 miles from Ipswich, MA)
- 8 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Entry Level Customer Service Representative- Merrimack, NH
- Lynnfield, MA (13 miles from Ipswich, MA)
- 13 days ago
- Lynnfield, MA (13 miles from Ipswich, MA)
- 13 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Amesbury, MA (12 miles from Ipswich, MA)
- 13 days ago
- Amesbury, MA (12 miles from Ipswich, MA)
- 13 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Pharmacy Customer Service Associate
- Reading, MA (16 miles from Ipswich, MA)
- 13 days ago
- Reading, MA (16 miles from Ipswich, MA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- East Boston, MA (23 miles from Ipswich, MA)
- 18 days ago
- East Boston, MA (23 miles from Ipswich, MA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
On-Site Customer Service Representative - Somerville, MA
- Somerville, MA (24 miles from Ipswich, MA)
- 20 days ago
- Somerville, MA (24 miles from Ipswich, MA)
- 20 days ago
Job Summary: This position assists incoming callers with requests and provides great customer service. An upbeat, patient-centered attitude is a must!...
- Methuen, MA (17 miles from Ipswich, MA)
- 29 days ago
- Methuen, MA (17 miles from Ipswich, MA)
- 29 days ago
As the name suggests, your main priority is to provide great customer service....
Internal Sales Rep (Customer Service Rep)
- Beverly, MA (7 miles from Ipswich, MA)
- 30+ days ago
- Beverly, MA (7 miles from Ipswich, MA)
- 30+ days ago
Close Internal Sales Rep (Customer Service Rep) Beverly, Massachusetts Office/Professional 259 days ago Apply Summary: Seeking Internal Sales Reps with 3 to 5 years of experience in a manufacturing...
Flexible Customer Service Associate
- East Boston, MA (23 miles from Ipswich, MA)
- 30+ days ago
- East Boston, MA (23 miles from Ipswich, MA)
- 30+ days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Medical Equipment Customer Service Representative
- Methuen, MA (17 miles from Ipswich, MA)
- 30+ days ago
- Methuen, MA (17 miles from Ipswich, MA)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Ipswich, MA
Moving to Ipswich, MA? Find some basic demographic data about Ipswich, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ipswich, MA
Highest Education Level
Customer Services in Ipswich, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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