Customer Service Jobs in Hingham, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Loss Prevention Customer Service Associate Uniform

  • East Boston, MA (15 miles from Hingham, MA)
  • 1 day ago
  • East Boston, MA (15 miles from Hingham, MA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate Uniform

  • Revere, MA (17 miles from Hingham, MA)
  • 3 days ago
  • Revere, MA (17 miles from Hingham, MA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate I

  • Raynham, MA (18 miles from Hingham, MA)
  • 4 days ago
  • Raynham, MA (18 miles from Hingham, MA)
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Loss Prevention Customer Service Associate II

  • Newton U F, MA (19 miles from Hingham, MA)
  • 9 days ago
  • Newton U F, MA (19 miles from Hingham, MA)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

On-Site Customer Service Representative - Somerville, MA

  • Somerville, MA (17 miles from Hingham, MA)
  • 10 days ago
  • Somerville, MA (17 miles from Hingham, MA)
  • 10 days ago

Job Summary: This position assists incoming callers with requests and provides great customer service. An upbeat, patient-centered attitude is a must!...

eCommerce Customer Service Representative

  • Salem, MA (23 miles from Hingham, MA)
  • 11 days ago
  • Salem, MA (23 miles from Hingham, MA)
  • 11 days ago

Job Summary: Our client, a dynamic eCommerce company, is seeking an eCommerce Customer Service Representative to join their team....

Customer Service Representative - Boston (BOS)

  • East Boston, MA (15 miles from Hingham, MA)
  • 11 days ago
  • East Boston, MA (15 miles from Hingham, MA)
  • 11 days ago

Please note that this only applies to the Customer Service Representative position....

Loss Prevention Customer Service Associate II

  • Newton, MA (19 miles from Hingham, MA)
  • 12 days ago
  • Newton, MA (19 miles from Hingham, MA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate Uniformed

  • Quincy, MA (7 miles from Hingham, MA)
  • 12 days ago
  • Quincy, MA (7 miles from Hingham, MA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service associate II Chelsea MA Retail Loss Prevention Customer Service associate II Chelsea MA

  • Chelsea, MA (17 miles from Hingham, MA)
  • 16 days ago
  • Chelsea, MA (17 miles from Hingham, MA)
  • 16 days ago

Retail Loss Prevention Customer Service associate II Chelsea MA TJX Companies 3.5 ( ) Chelsea, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Customer Service Representative

  • Braintree, MA (6 miles from Hingham, MA)
  • 16 days ago
  • Braintree, MA (6 miles from Hingham, MA)
  • 16 days ago

Customer Service Representative (Braintree) Lin's Insurance Agency LLC 64R Hancock St compensation: $20 per Hour employment type: experience level: entry level job title: Customer Service Representative...

Retail Loss Prevention Customer Service Associate II Dedham MA

  • Dedham, MA (15 miles from Hingham, MA)
  • 19 days ago
  • Dedham, MA (15 miles from Hingham, MA)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate, Full Time - Chestnut Hill

  • Newton, MA (19 miles from Hingham, MA)
  • 30+ days ago
  • Newton, MA (19 miles from Hingham, MA)
  • 30+ days ago

About Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv...

Customer Service Representative (in office)

  • Boston, MA (15 miles from Hingham, MA)
  • 30+ days ago
  • Boston, MA (15 miles from Hingham, MA)
  • 30+ days ago

MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....

Customer Service Associate - Dinner/Close Shift

  • Medford, MA (19 miles from Hingham, MA)
  • 45+ days ago
  • Medford, MA (19 miles from Hingham, MA)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Hingham, MA

Moving to Hingham, MA? Find some basic demographic data about Hingham, MA below.


Local
National
7,029,832
179,192

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Hingham, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hingham, MA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hingham, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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