Customer Service Jobs in Haverhill, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Peabody, MA (18 miles from Haverhill, MA)
- 7 hours ago
- Peabody, MA (18 miles from Haverhill, MA)
- 7 hours ago
Listens and responds to customer service needs with the appropriate level of urgency. 6....
REMOTE Customer Service Rep II Phones
- Lawrence, MA (8 miles from Haverhill, MA)
- 3 days ago
- Lawrence, MA (8 miles from Haverhill, MA)
- 3 days ago
, precision, advanced,technology and customer service skills.This is a work from home position....
Remote WorkCustomer Service Rep (Contract)
- North Andover, MA (8 miles from Haverhill, MA)
- 4 days ago
- North Andover, MA (8 miles from Haverhill, MA)
- 4 days ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
Customer Service Representative
- Londonderry, NH (17 miles from Haverhill, MA)
- 4 days ago
- Londonderry, NH (17 miles from Haverhill, MA)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Loss Prevention Customer Service Associate
- Swampscott, MA (23 miles from Haverhill, MA)
- 7 days ago
- Swampscott, MA (23 miles from Haverhill, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Healthcare Customer Service Representative
- Salem, MA (20 miles from Haverhill, MA)
- 8 days ago
- Salem, MA (20 miles from Haverhill, MA)
- 8 days ago
Job Summary: Job Title: Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage...
Customer Service Representative
- Salem, NH (8 miles from Haverhill, MA)
- 13 days ago
- Salem, NH (8 miles from Haverhill, MA)
- 13 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Bilingual Customer Service Representative - Cantonese/Mandarin/English
- Londonderry, NH (17 miles from Haverhill, MA)
- 13 days ago
- Londonderry, NH (17 miles from Haverhill, MA)
- 13 days ago
Description We are excited to announce that we are seeking a bilingual English/Chinese Customer Service Representative to join our team....
Entry Level Customer Service Representative- Merrimack, NH
- Lynnfield, MA (17 miles from Haverhill, MA)
- 17 days ago
- Lynnfield, MA (17 miles from Haverhill, MA)
- 17 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Amesbury, MA (6 miles from Haverhill, MA)
- 17 days ago
- Amesbury, MA (6 miles from Haverhill, MA)
- 17 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Pharmacy Customer Service Associate
- Reading, MA (18 miles from Haverhill, MA)
- 18 days ago
- Reading, MA (18 miles from Haverhill, MA)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Salem, NH (8 miles from Haverhill, MA)
- 28 days ago
- Salem, NH (8 miles from Haverhill, MA)
- 28 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Internal Sales Rep (Customer Service Rep)
- Beverly, MA (18 miles from Haverhill, MA)
- 30+ days ago
- Beverly, MA (18 miles from Haverhill, MA)
- 30+ days ago
Close Internal Sales Rep (Customer Service Rep) Beverly, Massachusetts Office/Professional 259 days ago Apply Summary: Seeking Internal Sales Reps with 3 to 5 years of experience in a manufacturing...
Medical Equipment Customer Service Representative
- Methuen, MA (7 miles from Haverhill, MA)
- 30+ days ago
- Methuen, MA (7 miles from Haverhill, MA)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Saugus, MA (22 miles from Haverhill, MA)
- 45+ days ago
- Saugus, MA (22 miles from Haverhill, MA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Haverhill, MA
Moving to Haverhill, MA? Find some basic demographic data about Haverhill, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Haverhill, MA
Highest Education Level
Customer Services in Haverhill, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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