Customer Service Jobs in Framingham, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Saugus, MA (23 miles from Framingham, MA)
- 5 hours ago
- Saugus, MA (23 miles from Framingham, MA)
- 5 hours ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Representative - Cashier
- Cambridge, MA (15 miles from Framingham, MA)
- 18 hours ago
- Cambridge, MA (15 miles from Framingham, MA)
- 18 hours ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Experienced Customer Service Rep
- Bellingham, MA (17 miles from Framingham, MA)
- 1 day ago
- Bellingham, MA (17 miles from Framingham, MA)
- 1 day ago
We are looking for Experienced Customer Service Representatives to help our client grow an enthusiastic and engaged team in Franklin, MA....
Customer Service Representative
- Melrose, MA (21 miles from Framingham, MA)
- 4 days ago
- Melrose, MA (21 miles from Framingham, MA)
- 4 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
** **Remote Customer Service Rep** **Company:** Global off-price retail leader **Benefits:** + **Flexible Schedule:** Mon-Fri, 5:00 PM - 9:00 PM EST + **Competitive Pay:** $22.68/hour + **Benefits Package...
Remote WorkAs the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Winchester, MA (16 miles from Framingham, MA)
- 12 days ago
- Winchester, MA (16 miles from Framingham, MA)
- 12 days ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Showroom Customer Service Representative
- Newton, MA (13 miles from Framingham, MA)
- 14 days ago
- Newton, MA (13 miles from Framingham, MA)
- 14 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - PT
- East Boston, MA (21 miles from Framingham, MA)
- 14 days ago
- East Boston, MA (21 miles from Framingham, MA)
- 14 days ago
service....
Medical Equipment Customer Service Representative
- Southborough, MA (3 miles from Framingham, MA)
- 21 days ago
- Southborough, MA (3 miles from Framingham, MA)
- 21 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (17 miles from Framingham, MA)
- 21 days ago
- Medford, MA (17 miles from Framingham, MA)
- 21 days ago
As the name suggests, your main priority is to provide great customer service....
Digital Customer Service Associate
- Everett, MA (20 miles from Framingham, MA)
- 21 days ago
- Everett, MA (20 miles from Framingham, MA)
- 21 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Customer Service Representative
- Boston, MA (19 miles from Framingham, MA)
- 23 days ago
- Boston, MA (19 miles from Framingham, MA)
- 23 days ago
Customer Service Representative Call Center & Customer Service $ 16 / Hour location_on Boston, Massachusettspass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Remote WorkCustomer Service Representative
- Mansfield, MA (23 miles from Framingham, MA)
- 26 days ago
- Mansfield, MA (23 miles from Framingham, MA)
- 26 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Loss Prevention Customer Service Associate II
- Dorchester, MA (17 miles from Framingham, MA)
- 27 days ago
- Dorchester, MA (17 miles from Framingham, MA)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Framingham, MA
Moving to Framingham, MA? Find some basic demographic data about Framingham, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Framingham, MA
Highest Education Level
Customer Services in Framingham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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