Customer Service Jobs in Foxborough, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Customer Service Representative (Banker) - South Shore

  • Hingham, MA (19 miles from Foxborough, MA)
  • 23 hours ago
  • Hingham, MA (19 miles from Foxborough, MA)
  • 23 hours ago

Demonstrate a genuine passion for helping people and a commitment to providing exceptional customer service....

Showroom Customer Service Representative

  • Franklin, MA (9 miles from Foxborough, MA)
  • 2 days ago
  • Franklin, MA (9 miles from Foxborough, MA)
  • 2 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative - Manufacturing

  • Mansfield, MA (3 miles from Foxborough, MA)
  • 2 days ago
  • Mansfield, MA (3 miles from Foxborough, MA)
  • 2 days ago

Customer Service Representative - Manufacturing Emerson Location Mansfield Posted date 10 hours ago Minimum level N/A Employment type Full-time Job category Other The CSR (Customer Service Representative...

Customer Service Rep

  • East Providence, RI (18 miles from Foxborough, MA)
  • 2 days ago
  • East Providence, RI (18 miles from Foxborough, MA)
  • 2 days ago

Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...

Flexible Customer Service Associate

  • Boston, MA (22 miles from Foxborough, MA)
  • 3 days ago
  • Boston, MA (22 miles from Foxborough, MA)
  • 3 days ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Customer Service Associate Representative

  • Newton, MA (20 miles from Foxborough, MA)
  • 4 days ago
  • Newton, MA (20 miles from Foxborough, MA)
  • 4 days ago

This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....

Remote Work

Associate Customer Service Representative

  • Providence, RI (18 miles from Foxborough, MA)
  • 5 days ago
  • Providence, RI (18 miles from Foxborough, MA)
  • 5 days ago

Salary Not Available Position range in Rhode Island $36k - $54k Per Year Associate Customer Service Representative Highmark Health Occupation: Customer Service Representatives Location: Providence,...

Customer Service Representative II

  • Boston, MA (22 miles from Foxborough, MA)
  • 9 days ago
  • Boston, MA (22 miles from Foxborough, MA)
  • 9 days ago

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...

Customer Service Associate

  • Framingham, MA (20 miles from Foxborough, MA)
  • 10 days ago
  • Framingham, MA (20 miles from Foxborough, MA)
  • 10 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Cambridge, MA (22 miles from Foxborough, MA)
  • 11 days ago
  • Cambridge, MA (22 miles from Foxborough, MA)
  • 11 days ago

We are looking for a friendly, detail-oriented Customer Service Representative (CSR) to provide excellent support to our customers....

Customer Service Representative

  • Norwood, MA (8 miles from Foxborough, MA)
  • 12 days ago
  • Norwood, MA (8 miles from Foxborough, MA)
  • 12 days ago

Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....

Inside Sales /Customer Service Representative

  • Norton, MA (7 miles from Foxborough, MA)
  • 17 days ago
  • Norton, MA (7 miles from Foxborough, MA)
  • 17 days ago

with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...

Customer Service Representative

  • Somerville, MA (23 miles from Foxborough, MA)
  • 20 days ago
  • Somerville, MA (23 miles from Foxborough, MA)
  • 20 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Loss Prevention Customer Service Associate

  • Lincoln, RI (14 miles from Foxborough, MA)
  • 21 days ago
  • Lincoln, RI (14 miles from Foxborough, MA)
  • 21 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Dedham, MA (12 miles from Foxborough, MA)
  • 25 days ago
  • Dedham, MA (12 miles from Foxborough, MA)
  • 25 days ago

Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....

Demographic Data for Foxborough, MA

Moving to Foxborough, MA? Find some basic demographic data about Foxborough, MA below.


Local
National
7,029,832
179,192

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Foxborough, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Foxborough, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Foxborough, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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