Customer Service Jobs in Fall River, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Warwick, RI (18 miles from Fall River, MA)
- 11 days ago
- Warwick, RI (18 miles from Fall River, MA)
- 11 days ago
service....
Senior Customer Service Representative
- Taunton, MA (12 miles from Fall River, MA)
- 3 days ago
- Taunton, MA (12 miles from Fall River, MA)
- 3 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (10 miles from Fall River, MA)
- 3 days ago
- East Taunton, MA (10 miles from Fall River, MA)
- 3 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- North Dartmouth, MA (7 miles from Fall River, MA)
- 7 days ago
- North Dartmouth, MA (7 miles from Fall River, MA)
- 7 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Providence, RI (16 miles from Fall River, MA)
- 8 days ago
- Providence, RI (16 miles from Fall River, MA)
- 8 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Providence, RI (16 miles from Fall River, MA)
- 13 days ago
- Providence, RI (16 miles from Fall River, MA)
- 13 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative- Smithfield, RI
- Johnston, RI (22 miles from Fall River, MA)
- 16 days ago
- Johnston, RI (22 miles from Fall River, MA)
- 16 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Chartley, MA (16 miles from Fall River, MA)
- 16 days ago
- Chartley, MA (16 miles from Fall River, MA)
- 16 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (16 miles from Fall River, MA)
- 17 days ago
- Providence, RI (16 miles from Fall River, MA)
- 17 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (22 miles from Fall River, MA)
- 19 days ago
- Plainville, MA (22 miles from Fall River, MA)
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- East Providence, RI (14 miles from Fall River, MA)
- 30+ days ago
- East Providence, RI (14 miles from Fall River, MA)
- 30+ days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Customer Service Representative - FT
- Warwick, RI (18 miles from Fall River, MA)
- 45+ days ago
- Warwick, RI (18 miles from Fall River, MA)
- 45+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (18 miles from Fall River, MA)
- 60+ days ago
- Warwick, RI (18 miles from Fall River, MA)
- 60+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (20 miles from Fall River, MA)
- 60+ days ago
- Mansfield, MA (20 miles from Fall River, MA)
- 60+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Demographic Data for Fall River, MA
Moving to Fall River, MA? Find some basic demographic data about Fall River, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fall River, MA
Highest Education Level
Customer Services in Fall River, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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