Customer Service Jobs in Dorchester Center, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

Healthcare Customer Service Representative

  • Stoughton, MA (11 miles from Dorchester Center, MA)
  • 17 hours ago
  • Stoughton, MA (11 miles from Dorchester Center, MA)
  • 17 hours ago

This role focuses on outbound calls and requires strong communication and customer service skills....

Somerville Loss Prevention Customer Service Associate II

  • Winter Hill, MA (7 miles from Dorchester Center, MA)
  • 2 days ago
  • Winter Hill, MA (7 miles from Dorchester Center, MA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II Dedham MA

  • Dedham, MA (6 miles from Dorchester Center, MA)
  • 2 days ago
  • Dedham, MA (6 miles from Dorchester Center, MA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate

  • Swampscott, MA (15 miles from Dorchester Center, MA)
  • 5 days ago
  • Swampscott, MA (15 miles from Dorchester Center, MA)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Needham, MA (8 miles from Dorchester Center, MA)
  • 5 days ago
  • Needham, MA (8 miles from Dorchester Center, MA)
  • 5 days ago

Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...

Customer Service Rep III

  • Revere, MA (9 miles from Dorchester Center, MA)
  • 5 days ago
  • Revere, MA (9 miles from Dorchester Center, MA)
  • 5 days ago

We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills....

Healthcare Customer Service Representative

  • Salem, MA (17 miles from Dorchester Center, MA)
  • 5 days ago
  • Salem, MA (17 miles from Dorchester Center, MA)
  • 5 days ago

Job Summary: Job Title: Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage...

Customer Service Representative - FT

  • Boston, MA (4 miles from Dorchester Center, MA)
  • 7 days ago
  • Boston, MA (4 miles from Dorchester Center, MA)
  • 7 days ago

service....

IMMEDIATE HIRE Customer Service Representative

  • Norfolk, MA (17 miles from Dorchester Center, MA)
  • 8 days ago
  • Norfolk, MA (17 miles from Dorchester Center, MA)
  • 8 days ago

About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...

Associate Customer Service Representative

  • Boston, MA (5 miles from Dorchester Center, MA)
  • 11 days ago
  • Boston, MA (5 miles from Dorchester Center, MA)
  • 11 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Entry Level Customer Service Representative- Merrimack, NH

  • Lynnfield, MA (17 miles from Dorchester Center, MA)
  • 15 days ago
  • Lynnfield, MA (17 miles from Dorchester Center, MA)
  • 15 days ago

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Customer Service Representative- Merrimack, NH

  • Concord, MA (19 miles from Dorchester Center, MA)
  • 15 days ago
  • Concord, MA (19 miles from Dorchester Center, MA)
  • 15 days ago

The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....

Customer Service Representative

  • Boston, MA (5 miles from Dorchester Center, MA)
  • 15 days ago
  • Boston, MA (5 miles from Dorchester Center, MA)
  • 15 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Pharmacy Customer Service Associate

  • Reading, MA (17 miles from Dorchester Center, MA)
  • 15 days ago
  • Reading, MA (17 miles from Dorchester Center, MA)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Boston, MA (5 miles from Dorchester Center, MA)
  • 15 days ago
  • Boston, MA (5 miles from Dorchester Center, MA)
  • 15 days ago

**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Demographic Data for Dorchester Center, MA

Moving to Dorchester Center, MA? Find some basic demographic data about Dorchester Center, MA below.


Local
National
50,972
584
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Dorchester Center, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dorchester Center, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dorchester Center, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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